Accommodation Office Assistant

1 month ago


Leeds, United Kingdom University of Leeds Full time

**Accommodation Office Assistant**:
**Salary: Grade 4 (£23,700 - £25,138 p.a. depending on experience)**:
We are open to discussing flexible working arrangements.

**Are you committed to delivering a high level of customer service and are passionate about helping students? Have you worked in a busy office environment? Do you have good organisation and communication skills?**

Residential Services provides accommodation for around 8,500 University of Leeds students in self-catered and catered sites both on and off campus. We are an innovative service with a clear vision to provide some of the country’s best student accommodation.

We are seeking an Accommodation Assistant to be responsible for dealing with enquiries from prospective and existing residents; providing customer support in writing, over the phone and in person. Committed to delivering a high level of customer service in a busy office environment in order to improve the student experience for residents.

The working hours are normally Monday to Friday, however, the post holder will be required to work 5 over 7 days, with occasional Saturdays or Sundays during September and occasional weekend or evening shifts throughout the year to ensure that business needs are covered during busy periods.

**What we offer in return**
- 26 days holiday plus approx.16 Bank Holidays/days that the University is closed by custom (including Christmas) - That’s 42 days a year
- Generous pension scheme options plus life assurance
- Health and Wellbeing: Discounted staff membership options at The Edge, our state-of-the-art Campus gym, with a pool, sauna, climbing wall, cycle circuit, and sports halls.
- Personal Development: Access to courses run by our Organisational Development & Professional Learning team, and self-development courses including languages, Creative Writing, Wellbeing Therapies and much more.
- Access to on-site childcare, shopping discounts and travel schemes are also available.

And much more

**To explore the post further or for any queries you may have, please contact**:
Heidi Turner, Accommodation Office Manager

Tel: +44 (0)113 343 0160

**Location**:

- Leeds - Main Campus**Faculty/Service**:

- Facilities Directorate**School/Institute**:

- Residential Services**Category**:

- Administrative and Clerical Support**Grade**:

- Grade 4**Salary**:

- £23,700 to £25,138 p.a.**Post Type**:

- Full Time**Contract Type**:

- Ongoing**Release Date**:

- Tuesday 12 March 2024**Closing Date**:

- Monday 25 March 2024**Interview Date**:

- Thursday 04 April 2024**Reference**:

- FDRES1158



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