Administrator
5 months ago
**Company Description**
Chubb Fire & Security is currently recruiting a full time, permanent Administrator to join our Fire Consultancy team based in Blackburn.
The main goal of this role is to provide an efficient administration service to ensure that all customer requirements are delivered in a professional and timely manner and that the department maintains an excellent reputation for customer care.
- Proactive management of outstanding job-orders.
- Booking and coordination of assessor’s diaries.
- Extensive customer liaison to resolve queries, providing excellent customer service at all times
- Proof reading and production of risk assessment documentation
- Using a variety of IT systems (JDE, Boris, Global)
- Dispute resolution, price and contract queries.
- Communicating with various departments including Sales and Assessors.
- Working to KPI’s and tight deadlines.
**Working Hours**: 37.5 hrs per week | Monday - Friday 9.00am - 5.00pm
**Qualifications**
- Organisational skills are imperative.
- Ability to multitask
- Experience of administration support in a busy environment
- Demonstrate a professional attitude and exemplary customer service skills
- Excellent attention to detail
- Have a high level of IT literacy (Especially Microsoft package)
- Experience of working on your own initiative as well as part of a team
**Additional Information**
- Up to £24,000 per annum
- 25 days holiday, plus bank holidays
- Free Onsite Parking & Cycle to Work Scheme
- Employee Referral Scheme (£1000)
- Company Pension Scheme
- Life Assurance
- Employee Scholarship Scheme
- A Central Benefits Programme offering a wide variety discounts
- Health & Wellbeing Resources
- Bravo Awards which recognise outstanding contributions from all employees and encourage excellence
**More About Us**:
Chubb Fire & Security have been protecting people and assets worldwide for more than 200 years. Providing essential and innovative security systems, equipment and services, from digital CCTV surveillance and intruder alarms to fire detection and suppression systems. Our customers range from local independent businesses to many of the FTSE 100 companies, and our Chubb family is extensive too, with a dynamic team of over 13,000 employees globally - Together we do great things
Our commitment to our people is to continually develop and innovate so that we grow together as your career unfolds. As part of the global API Group, we join a family of organisations where leadership, and leadership development is our most powerful strategic advantage and the best way to invest in our people.
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