Contracts Officer

2 weeks ago

Nottingham, United Kingdom Nottingham City Council Full time

At Nottingham City Council we pride ourselves in being an employer of choice across a diverse range of people. We intentionally offer and actively promote an inclusive culture for you to thrive and feel valued within your working environment. Nottingham City Council is an exciting, dynamic, and innovating place to work, where your work will be quite challenging, yet, incredibly rewarding within a diverse and cultured city environment. We would like you to be part of NCC Transformational Journey to promote excellence, in an inclusive, creative culture, that every employee can thrive and reach their full potential.

**The Role**

To manage contracts to deliver value for money. Develop strong partnerships with, internal customers and providers, providing advice and support on issues relevant to contracts or service level agreements. Ensure that providers are delivering services in line with the agreed contract. Investigate and resolve allegations, complaints or difficulties arising with contracts. Be a first point of contact for suppliers and seek to resolve problems as promptly as possible. Performance manage providers against the performance indicators within the contracts and recommend appropriate contractual action for poor performance. Use the learning from existing contracts and suppliers to influence the early development of service specifications and Sourcing Plans. To be responsible for reporting on the performance of contracts, including developing appropriate tracking systems for the department, checking for inaccuracies and driving providers to verify and return information within stated timetables. Contract compliance must also take account of statutory responsibilities regarding protection and quality

**Please see Full Job Description for a more detailed look into the responsibilities within this role.**

**Employee Benefits**

**Pay Scale **We are constantly looking at your pay and how it is competitive within the market and how it affects your development and length of service.

**Annual Salary** £32,020 Rising to £33,820 **after completion of one years’ service**

**Holidays - **We offer one of the best holiday schemes out there for our employees, 25 -32 days plus bank holidays and you can also purchase extra leave, if you need that long deserved break, or you might have a special occasion that requires more time. Either way your wellbeing is important to us and we encourage that work life balance.

**Smart working
- **Talking of work life balance, we have a beautifully designed smart working plan just for you. This Plan is designed for you to work from home or at any given location. The plan is designed for your wellbeing and lifestyle**. A conversation will take place at interview to discuss how this would be implemented into your working week.**

**Pensions**:

- We care about your future, one of our great features is our pensions offering 17.9% Wow that is more than double than the average employer offers.

**Work Address
- **Loxley House, Station Street, Nottingham, NG2 3NG

**Hours
- **37 hours a week

**Employee Perks**:

- Join an organisation that gives you extra - we will value your contributions, promote flexible and modern ways of working and offer an extensive range of perks such as shopping, cinema, leisure discounts and much more, see our employee brochure.

There has never been a better time to join Nottingham City Council. Known for inclusivity and innovation, we have also won a host of Employee Benefits Awards, are a leading employer of Apprentices and we are continually working around the clock to deliver high quality services for Nottingham’s citizens, visitors, and investors.

Our aspiration is to make Nottingham a Great City, but to do this we need to be a Great Council, provide Great Services, and recruit and develop a Great Workforce.

Nottingham City Council is committed to safeguarding and promoting the welfare of Children and Vulnerable Adults and we expect all workers to share in this commitment.

**Essential Requirements**
- Experience of monitoring outcome-based specifications.
- Ability to understand and define suitable terms and conditions
- Experience of ensuring that the interests of minority and under-represented groups are taken into account.
- Ability to work with finance and service managers to ensure consistent knowledge of services being delivered and cost incurred.
- Experience of managing a performance management regime where providers compete on a variety of KPIs / and/or have a statutory duty of care
- An understanding of the needs of different client groups and a sound knowledge of the different models of contracting and frameworks.
- A good knowledge of statutory quality requirements
- An understanding of Public Procurement Regulations including European Procurement Legislation.

For more information, please view the Job Description and Person Specification which are attached further down on this page.

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