Contact Center Executivve
4 weeks ago
A client of ours in looking to recruit a Contact Centre Executive. You will be the first port of call for any enquiries, complaints and general calls that come into the automotive company. The Contact Centre Executive role will be based in Basingstoke fulltime.
Some of the main duties of the Contact Centre Executive role will include:
- Manage outbound/inbound calls promptly, efficiently, and professionally
- Price or service enquiries
- Customer service queries and complaints
- Telemarketing campaigns
- Participate in projects as and when required or directed by management
To be the successful 2nd Line Field Engineer and have a chance to gain such an exciting opportunity you will ideally need to have experience in the following:
- Competency in numeracy, literacy, and IT
- Excellent telephone manner
- Resilience
- Smart appearance
- Call center/customer service experience
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