Endpoint Entry Level

2 months ago


Luton, United Kingdom Bedfordshire Hospitals NHS Foundation Trust Full time

Working in a busy environment but with colleagues who work well under pressure and work hard on a daily basis. Friendly team who are based on site and work through open issues together and support in place for training. A solid team player who works well under pressure and acts to deadlines for the Trust. Working closely with fellow colleagues and working with the IT Service Desk on calls coming through and also with the Infrastructure technical team on processes, training, improvements.

Key Tasks Provide support within the Endpoint team to deliver and improve services Continually improve customer perception and satisfaction, enhance the customer experience with provision of a high standard of endpoint support Build, support and maintain endpoints throughout the Trust, this includes PCs, Printers, Thin Clients and PC peripherals Assist in the Management of equipment stores, ensuring adherence to policies or procedures Maintain work areas in a tidy, efficient manner, ensuring tools or equipment is stored safely and is accessible Deploy new hardware across the Trust, ensuring that endpoints are configured and installed to the relevant standards Assist the programme teams to ensure upgrades or new hardware deployments are completed in line with project tolerances



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