Credit Controller
4 months ago
**reference**: BBBH19275_1690203551
Credit Controller
**Vacancy Type**: Temporary
**Location**: Southport, Merseyside
**Salary**: Up to £24000 per annum
Are you a detail-oriented, proactive, and highly organised individual with a talent for debt collection?
Our client is currently seeking a skilled Debt Collection Specialist to join their dynamic finance team. As a Debt Collection Specialist, you will be responsible for efficiently managing outstanding customer balances and ensuring timely debt collection. If you possess exceptional communication skills, thrive in a fast-paced environment, and have a passion for maintaining positive customer relationships, this role is perfect for you
**Key Accountabilities**:
Utilise "Clever Credit" to create daily filters and prioritise debt collection activities.
Handle inbound calls from customers regarding overdue invoices and provide resolution.
Keep accurate and up-to-date notes on Business Central (BC) regarding customer interactions.
Process invoices from Business Central and send them to customers for payment.
Allocate payments to the correct customer accounts on BC, maintaining daily cash sheets on Excel.
Facilitate the establishment of payment plans, seeking authorisation as required.
Monitor daily bank transactions to ensure timely payment receipts and report issues when necessary.
Manage the legal process for unpaid debt, collaborating with solicitors and preparing required court documents.
Compile a list of write-off debt and offer recommendations to the Accounts Team Supervisor.
Handle customer and petty cash cheques, depositing them at the bank.
Ensure accuracy and up-to-dateness of all systems, including allocations and write-offs.
Process customer refund requests with credit balances within agreed timelines.
Address any ad-hoc accounts tasks from the Finance Director and/or Accounts Team Supervisor.
**Key Attributes**:
Demonstrates alignment with the company's cultures and values, holding others accountable to them, including senior management.
Adherence to all Company policies and procedures related to Employment, Health & Safety, and teamwork.
Self-motivated and capable of working independently with limited supervision.
Possesses confident and effective communication skills.
Excellent relationship-building abilities, maintaining rapport with key stakeholders.
Strong decision-making and problem-solving capabilities.
High level of accuracy and attention to detail.
Exceptional organisational skills.
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