IVA Nominee Case Manager
7 days ago
**ROLE AND RESPONSIBLTIES**: The Nominee Case Manager’s main duties will be to:
**- Liaise with introducers and complete initial case reviews to ensure accuracy of information - Conduct a call with the client in line with the requirements of SIP 3.1 - Liaise with the client in all aspects, requestingand monitoring receipt of missing information where applicable - Draft an IVA proposal with accuracy - Convene and conduct a meeting of creditors - Liaise with creditors where necessary to obtain a vote or discussmodifications - Maintain case records and relevant Management Information - Ad hoc duties and projects as requiredKNOWLEDGE AND SKILLS**:
- A good understanding of all aspects of pre appointment IVA and objection handling
- A sound knowledge of all debt solutions
- Excellent organisation skills and able to prioritise and manage workload
- Excellent communication and interpersonal skills
- Attention to detail
- Problem solving and analytical skills
**ESSENTIAL CRITERIA**:
- GCSE Maths and English (Grade A-C) (or equivalent)
- Good general IT skills and the ability to adapt to new systems
- Ability to multi-task and work to targets
- Strong communication skills - must be able to communicate effectively in writing and verbally
**DESIRABLE CRITERIA**:
- Previous experience in working in debt advice and/or personal insolvency
- CPI/CPPI
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