Clinical Support Worker

6 months ago


Canterbury, United Kingdom NELFT NHS Foundation Trust Full time

NELFT All-Age Eating Disorder Service in Kent and Medway is looking to recruit to the post of Clinical Support Worker, Band 3.

We are delighted to receive further transformation funding in the Kent and Medway All-Age Eating Disorders Service so we are extending our service offer to include this very exciting addition to our portfolio. We are seeking to develop an intensive home-based eating disorder treatment pathway in the form of an enhanced care pathway (Intensive Care Pathway - ICP). These forms of treatment have the potential to minimise inpatient admissions (including out-of-area placements), reduce length of stay in inpatient settings and improve experience of discharge from inpatient care as set out in the NHS Long Term Plan. We have expanded our service brief to include 3 Eating Disorders inpatient beds in the Kent and Medway Adolescent Hospital.

The role of Clinical Support Worker is to faciliate physical health clinics in Georges Turle House and providing support to young people, their families, and adults in treatment, in their homes to enable them to manage the illness to stay out of hospital (both acute and specialist eating disorder units) or return home earlier than would otherwise be possible.

The post holder will ideally have previous experience of working children and young people and adults.

You should have well-developed communication skills with patients/ colleagues and be able to provide an initial response to patient and other agencies queries, concerns and sign post/direct as appropriate. You will also be able to prioritise your work, be a team player, use your initiative and meet deadlines.

The All-Age Eating Disorder Service is based across the County of Kent at George Turle House, Canterbury, and The Courtyard, Maidstone, with Specialist support offered to the Kent and Medway Adolescent Hospital in Staplehurst. Geographically, we support the County of Kent and Medway, so the ability to travel is essential.

As an employee of NELFT, you will receive the following benefits:
Excellent working environments in a mix of state of the art and historic buildings.
Agile working with outstanding ICT support.
A long-standing and award-winning approach to Equality and Diversity with supportive networks for ethnic minority staff, staff with disabilities and LGBT staff.
Staff Benefits including NHS Pension, childcare vouchers, a salary sacrifice car scheme, the My Trust Benefits discount scheme, cycle scheme and Annual Leave Sale/ Purchase scheme, trade union membership and a range of ambassadorial roles.

Probationary Period

Starting with NELFT

NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focussing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.

COVID-19 Vaccination

We continue to encourage all staff to ensure that they have been double vaccinated and received their booster. We recognise that taking the vaccine provides the best defence against COVID 19 for our patients, our staff and their families.

Detailed Job description attached


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