Del Piero's Urban Front of House
6 months ago
Are you a dynamic and enthusiastic individual with a passion for customer service? Do you thrive in fast-paced environments and love interacting with people? We're looking for someone just like you to join our team as a Full-Time Front of House Member.
**Key Responsibilities**:
- Greet and welcome customers with a warm and friendly demeanor, creating a positive first impression.
- Manage high customer volumes efficiently while maintaining a cheerful attitude.
- Assist customers in selecting from our diverse range of [Products/Services].
- Take orders accurately and relay them to the kitchen staff promptly.
- Ensure a clean and organized front of house area, including tables, counters, and waiting areas.
- Provide customers with menu information, address inquiries, and offer recommendations.
- Process payments and operate the cash register or point-of-sale system.
- Collaborate with colleagues to ensure smooth operations during peak hours.
- Uphold a thorough understanding of our offerings to address customer questions and concerns effectively.
**Qualifications**:
- Previous experience in customer service, especially in a fast-paced environment, is preferred, but not essential.
- Your energy and enthusiasm are contagious which uplifts both customers and coworkers.
- Exceptional communication skills and a welcoming attitude are essential.
- Ability to multitask and stay organized during busy periods.
- Willingness to learn about our products/services and convey that knowledge to customers.
- Strong problem-solving skills to address customer issues effectively.
**Why Join Us**:
- Be part of a dynamic and supportive team that values your contributions.
- Opportunity for growth and advancement within the company.
- Experience the excitement of a bustling work environment where no two days are the same.
If you're ready to bring your energy and enthusiasm to our team, we'd love to hear from you. To apply, please send your CV and a brief cover letter outlining your relevant experience and why you're a great fit for this role.
**Job Types**: Full-time, Permanent
**Salary**: £5.28-£10.42 per hour
**Benefits**:
- Discounted or free food
- Employee discount
- Store discount
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Tips
Work Location: In person
Reference ID: Front of House
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