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Hmrc Shared Services Accounts Administrator(S)

1 month ago

Worthing, United Kingdom HM Revenue and Customs Full time

**Details**:
**Reference number**:

- 278499**Salary**:

- £22,524**Job grade**:

- Administrative Officer**Contract type**:

- Permanent**Business area**:

- HMRC - CFO - HMRC Shared Services**Type of role**:

- Corporate Finance**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 3Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- WorthingAbout the job

**Job summary**:
At HMRC we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve.

We want to maximise the potential of everyone who chooses to work for us and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you.

This is an exciting opportunity that has arisen within the Corporate Finance area of HMRC Shared Services.

We are a professional, friendly and welcoming group of teams. We deliver a wide range of transactional and support services for HMRC and Valuation Office Agency (VOA). This includes, customer management, internal and external Help Desk, invoicing and billing, income collection and debt management, revenue reporting and credit checks. The teams work to deadlines and agreed service levels.

Our activities play a key role in ensuring the delivery of HMRC’s strategic objectives and keeps the frontline operations working effectively. Acknowledging the important role it plays, HMRC continues to invest in Financial Shared Services with the latest technology to ensure it maintains its excellent performance.

**Job description**:
By joining our teams, you will gain new knowledge about our operations and about Corporate Finance as a whole and experience first-hand how your skills now, can transfer and help us to deliver our goals. You will meet new colleagues and be able to share your ideas and experiences to help us improve our services.

Successful applicants will be involved in roles that include but are not limited to:

- Supporting internal/external customers with their purchasing/invoicing queries
- Facilitating payment to suppliers for goods and services purchased by HMRC and VOA to meet 5 and 30 day Government prompt payment targets
- Collection of outstanding debts owed to HMRC and VOA for the provision of services
- Checking and processing goods purchased through the procurement system, working closely with suppliers and colleagues

**Person specification**:
We are looking for someone to demonstrate or show the potential to work flexibly, manage conflicting tasks whilst being part of a team. You will need to be proficient in prioritising workloads to effectively deal with daily volumes of work that comes with being part of Shared Services. Part of your role will be to process financial documents and data within deadlines, in accordance with financial controls maintaining a high level of accuracy.

As an Accounts administrator, you could be manually uploading electronic invoices into our Business Applications such as SAP and ERP. You’ll also be reconciling documents, such as invoices or bank statements, reviewing and maintaining supplier and customer master data. You will be analysing records for any discrepancies and working to find solutions to enable HMRC and VOA to pay suppliers promptly and to enable customers to settle invoices on time.

You could also be investigating any unidentified payments to ensure these are processed and matched up properly.

Alongside colleagues, you will support a Helpdesk function, responding to and resolving queries from a range of internal and external customers.

As part of your role, you get to participate in activities and discussions around ways to implement new processes and look at continually improving already established procedures.

**Essential Criteria**
- Ability to deliver at pace, with occasional competing demands in a busy operational environment.
- Have a working knowledge of MS Office (including Outlook, Word, Excel and possibly Power BI.)

**Benefits**:

- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%

Team members that are moving offices as a result of the Locations Programme will be entitled to a Moves Adjustment Payment for three years where they incur additional costs. This is calculated based on the difference between the costs of travelling to and from the new and old office, over a weekly period. You will get more detail on this as part of targeted locations move communications.

Find more about HMRC benefits in 'Your little extras and big benefits handbook' for further information or visit Thinking of joining the Civil Service.

Things you need to know

**Selection process details**:

- This vacancy is using _Success Profiles (opens in a new window)_, and will

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