Warehouse Team Leader

2 weeks ago

Middlewich, United Kingdom Wincanton Full time

**Working Pattern**:Full Time

**Duration of contract**:Permanent

**Shifts**:Rotational, 6-2,2-10 any 5/7

**Role Overview**

As a Warehouse Team Leader you will be responsible for the warehouse operation of key customers at our Shared User site in Middlewich. This is a superb opportunity to join a successful and growing site.

**Who are we?**

Wincanton is a leading third-party logistics (3PL) and supply chain solutions provider in the UK and Ireland. With over 17,000 colleagues across more than 200 sites and a 3,400 strong fleet of vehicles, we put our customers at the heart of everything we do, and our mission is “to make our customers business’s better, every day.”

**How will you contribute?**
- Delegation of daily operational tasks, ensuring workloads are processed efficiently and labour resource utilised effectively
- Liaising with customers to ensure that all KPI’s are exceeded and business demands are fulfilled
- Supporting shop floor activities during busy periods and absences
- Liaising with suppliers for inbound and out bound deliveries
- Ensure all work meets with the customer’s specification, the production plan, and the required quality standard
- Ensure one-to-one communication with the customer is maintained in a timely and professional manner, to ensure that customer priorities are discussed, agreed, and achieved through daily workload planning
- Recording and reporting of daily/weekly KPI’s/Hours/Overtime, as required
- Maintain good housekeeping practices throughout the working areas
- Ensure that all new team members undergo a full induction and training process
- Actively pursue Continuous Improvement activities
- Communicate with the team members on all matters relating to their involvement in the Company’s business, including regular team briefings
- Ensure all appropriate paperwork and IT procedures are adhered to
- Identify any training/development requirements and notify your line Manager
- Ensure appropriate work instructions and SSOW are in place and team members adhere to them
- Carry out additional tasks agreed with your line manager

**What will you bring?**
- Proactive and driven - a hands on professional who has experience of leading a team within a demanding environment
- Experience of managing a start-up would be an advantage
- Conscientious with good attention to detail
- Excellent people and customer service skills - these roles have a large customer focus, so an ability to be sensitive to customer needs whilst maintaining a professional approach is essential. Also having the skill to lead and motivate the team to achieve KPIs
- Flexibility to meet operational requirements
- Prior experience of the retail industry would be an advantage
- Organised with the ability to prioritise workloads
- Excellent IT skills - the role involves the use of warehouse management systems, e mail and Microsoft based packages

**Our Culture & Benefits**

In addition to a **generous salary **, we really value our people and offer a friendly, safety-first working environment, along with other benefits including company pension scheme, generous holidays, cycle to work scheme, employee benefits include, online discount platform, onsite parking and much more.

Our people are at the core of our business and what makes **Wincanton **great. That’s why we also provide significant opportunities for career development and progression, as well as training enrichment and multi-skilling, in a dynamic working environment.

**Be a part of our values; Excellence, Integrity, Passion, Proactivity, Togetherness & Trust.**

**Our Commitment**

We are committed to providing equality of opportunity for all employees. We want to create an environment where all colleagues feel safe, supported and valued, whilst feeling they can be their whole selves within our workplaces. We are proud that our colleagues represent us and our successes. Attracting diverse teams, we believe in creating an inclusive, respectful organisational culture for our colleagues and future talent.

Find out more: Wincanton champions a diverse workforce

Wincanton is a leading supply chain partner for British business, providing supply chain solutions up and down the country. Through a wealth of experience and knowledge Wincanton provides business critical services including storage, handling and distribution; high volume eFulfilment; retailer ‘dark stores’; two-person home delivery; fleet and transport management; and network optimisation for many of the UK’s best-known companies.

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