Financial Systems Support and Reconciliation Team

3 weeks ago

Blackpool, United Kingdom Department for Work and Pensions Full time

**Details**:
**Reference number**:

- 337010**Salary**:

- £29,500-
**Job grade**:

- Executive Officer**Contract type**:

- Permanent**Business area**:

- DWP - Finance Group - DWP Finance Group - Payments, Systems and Financial Control - Payment Banking and Shared Services - Benefit Payments Systems Group**Type of role**:

- Corporate Finance
- Finance**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Blackpool - Peel Park, Brunel Way, FY4 5ESAbout the job

**Job summary**:
The Department for Work and Pensions (DWP) is one of the largest Government Departments, with an ambitious and challenging agenda to deliver welfare reform to all aspects of benefit payments.

The** **Payment Systems team within BPSG operates as the Expert Domain to safeguard the Departments benefit payment and accounting system infrastructure, in the interest of all its users and customers whilst maintaining the integrity of the system.

Benefit Payment Systems Group specialise in pre and post payment resolution, including resolving issues and exceptions for bank payments, third party deductions, control of payment files and other complications arising from the payment process. Our customers include DWP, Other Government Departments, Banks, Building Societies, and the public.

**Places for Growth and Social Mobility**

As part of the Places for Growth Programme, we are committed to delivering a more geographically diverse Civil and Public Service that will better serve the public and ministers. As part of this initiative, we are continuously reviewing how we recruit into each location.

**Postings**
- Blackpool - Peel Park, Brunel Way, FY4 5ES.

**Job description**:

- Professional control and review of the Departments payment and accounting system user access controls, implementing our core audit responsibility and maintaining 100% accurate security documentation for our specialist, incompatible, and general, user access roles.
- Check and reconcile benefit payment files, ensuring reporting issues are escalated through the incident management process to successful resolution.
- Provide support, guidance, and expert advice to benefit processing areas of DWP that utilise the departments payment and accounting systems. Produce and issue bulletins to client group contacts and field staff.
- Supporting the Bank Holiday payment advancing process to avoid late customer payments.
- Administration of RBS Bankline ensuring effective payment controls are in place via bi-annual reviews.
- Regularly reviewing teams Business Continuity Plans to ensure all Priority 1 key tasks are captured and mitigated.
- Work closely with our Sponsor Banks to address issues and support the wider business.
- Impact technical changes across the teams work processes.
- Supporting the annual testing of the departments payment contingency systems.

**Person specification**:

- Ability to critically analyse processes including data, to identify areas for action, resolving issues and making suggestions for improvement in order to deliver good customer service. -** LEAD CRITERIA**:

- Proven experience of managing a range of competing tasks and demands within a team with a proven ability to communicate effectively across a wide range of stakeholders in varying methods.
- Proven experience of working flexibly within a team, changing organisation and adapt as needed to support business needs.
- Ability to demonstrate the use of effective team-working to identify areas for improvement, using business knowledge to support sound, evidence-based decisions to influence change.
- Good level of IT literacy with a working knowledge of Microsoft Office.

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Delivering at Pace
- Making Effective Decisions
- Communicating and Influencing
- Working Together

**Benefits**:

- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%

**Location**

Please be aware that this role can only be worked in the UK and not overseas. Relocation costs will not be reimbursed.

**Hybrid working**

This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business need, but personal circumstances and other relevant circumstances will also be taken into account. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up

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