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Business Support Coordinator
4 months ago
**Business Support Coordinator/CAFM Administrator**
**Salary up to 28K**
**KENT**
**Rochester (Location will be changing from Rochester to Wrotham, Seven Oaks in June this year)**
Resourcing Group is recruiting for their client, a leading global provider of services for the built environment including Construction, Planned and Reactive Maintenance, Commercial fit out, Refurbishment and Storage and Logistics over several sectors. We are recruiting a Business Support Coordinator to join the team located in Rochester/Maidstone to support the Group in a proactive manner by administering the Company's management systems, producing a high-quality internal support and customer service as well as carrying out day to day administrative tasks.
This role will support and work with other internal teams and departments such as Senior Management Team, Building Services Manager/Contract Supervisors/Contracts Managers(s) and Project Managers.
This role will champion those specified areas, acting as the principal contact within the Hub for those areas. All members of the Business Support Team will be expected to have a working knowledge of all areas covered by the Hub and be able to follow the procedure notes set out.
They will be responsible to:
- Contributing to company direction, culture, and growth.
- Providing information to meet the needs of the business.
- Act at all times in accordance with corporate Policies and Procedures and ensure that decisions are in the best interest of the company.
- Administer PPM and Reactive Maintenance Contracts.
- Review system settings and overall use of the CAFM system.
- Set up all new clients and their assets and tasks on the CAFM system in line with instructions from the Business Support Manager.
- Work with the colleagues to undertake an annual review of Tasks within the system.
- Continually strive to improve the flow of information to and from engineers.
- The management and control of the attendance and work output of all direct employees and specialist sub-contractors.
- Raise Work Orders on the CAFM system. This will include issuing and updating planners and schedules of work.
- Support for the development of new corporate policies/procedures and other strategic documentation and initiatives.
- Challenge ways of working and bring forward ideas, suggestions and efficiencies for process and system development.
- Weekly report to Account Managers of previous weeks PPM & Reactive tasks overdue / not done and any becoming of concern.
- Ensure the CAFM system is up to date and no back log is created.
- Daily check that engineers have closed their Work Orders.
- Create and maintain a week look ahead in accordance with contract requirements.
- Close Work Orders for PPM and Reactive PPMs visit on CAFM once written confirmation received.
- Assist with the co-ordination of Out of Hours working of our Team and subcontractors PPM and Reactive PPM attendance.
Resourcing Group is acting as an Employment Agency in relation to this vacancy.
