Volunteering & Community Officer

2 weeks ago

London, United Kingdom National Trust Full time

Being a Volunteering and Community Officer is all about connecting with people. It’s about helping everyone to get involved and feel welcome at National Trust places. Working with volunteers and local communities, you’ll be making a vital contribution to the Trust’s cause of protecting and caring for places so that people and nature can thrive - now and into the future.

This role will involve managing volunteers. And you should be willing and able to work some weekends and evenings.

The salary advertised is inclusive of an inner London weighting allowance of £4,465 per annum, pro rata.

What it's like to work here:You’ll be reporting to the House and Gardens Manager, and working with the Collections and House Officer as a team of three at 575 Wandsworth Road.

The hand-carved fretwork interior of this modest terraced house is enthralling and inspiring. 575 Wandsworth Road was acquired by the National Trust in 2010, because of the rich and striking interiors created by Khadambi Asalache (1935-2006), a Kenyan-born poet, novelist, philosopher of mathematics and British civil servant who, promoted by a damp patch in his basement, spent twenty years transforming his home into a work of art.

With almost every surface adorned in hand-carved wooden decoration, it is one of the most fragile properties in the National Trust’s care with access limited to just 2000 people per year, and six people visiting at any one time.

Location(s):
A complete work of art, there is no onsite office and so when not delivering tours and other activities at the house, you'll need to be comfortable travelling to and working from a number of locations including Battersea Arts Centre (where we deliver outreach workshops), the Trust's London hub in central London as well as other partner locations.

As a small team, a collaborative approach is essential. You'll have a very hands-on operational role, sharing duty management and supporting the delivery of guided tours and community programme, as well as on call duties on a rota (an additional allowance is provided for this).

Click here for more information about this location: 575 Wandsworth Road | London | National Trust

What you'll be doing:As our Volunteering and Community Officer, you'll be supporting the wider team by exploring and building links with the local community. You’ll help to make this a flexible, positive and inclusive place for partners, community groups and current and future volunteers to get involved.

You’ll be working with several Trust teams at different sites on various projects, so your days will be full of variety. This may mean helping to run established community-led events, as well as coming up with new ideas for activities.

You’ll develop new ways of working together, and deepen relationships with existing and new audiences. You’ll also help to hone the skills our teams need in order to welcome and work with all kinds of people.

Despite the physical constraints at 575 Wandsworth Road, there is great potential for deep and meaningful engagement, and you'll play a key role in opening up access to the local community in creative ways.

Who we're looking forWe'd love to hear from you if you’re:

- enthusiastic and knowledgeable about the benefits of volunteering
- someone who loves working with volunteers, and who understands the legal differences between staff and volunteers
- good at talking to, and getting on with, all kinds of people from all backgrounds, and you understand why great customer service matters
- flexible and collaborative, a team player who’s happy to lead on and work with other people’s agendas towards a shared goal
- well-organised, with good attention to detail
- experienced in volunteering principles and practice
- comfortable with IT skills (Microsoft Office), and managing budgets

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Tax-free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
- Independent financial advice

Requirements :Compliance.Eligibility to Work in the UK
Fixed Term p/t (30 hrs pw to 28/02/25)

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