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Unit Supervisor

4 months ago

StokeonTrent, United Kingdom Tenpin Full time

**Unit Supervisor**

**Calling all Players**

As a Unit Supervisor for Tenpin, you will be responsible for ensuring our customers have a great time when they visit us The ideal Unit Supervisor will be driven, passionate and have a natural ability to create a fun environment for both our customers and team.

**GAME ON**:
Whilst working at Tenpin you will be part of the management team and be responsible for the day-to-day operation of our centre including the development and growth of our people, sales and profits. You will:

- Assume day-to-day responsibility for the operational management of the unit
- Strive to achieve a culture that is totally focused on the delivery of the best possible level of customer service
- Ensure that the team are led by example and all work together effectively
- To consistently be alert to all sales opportunities
- Deputise in the absence of the Deputy Manager and General Manager
- To support the interpretation of Tenpin corporate strategy and core values
- To be able to demonstrate an understanding of the business and be able to implement short term objectives
- Provide support to the team in various departments as and when required
- Take responsibility for ensuring that all policies, procedures, controls, and compliance areas are adhered to on a day-to-day basis

**Are you Player 1?**
- Have a minimum of 18 months experience in a supervisor role, ideally within leisure, hospitality, or retail
- Passionate about delivering exceptional customer service
- Have experience in leading large teams
- Full of determination, enthusiasm, and patience
- Be ambitious and want to progress
- Fully flexible and highly adaptable to change

**Leave no pin standing... BENEFITS**
- Tenpin Treats - Retailer discounts, Cycle to Work Scheme, Smart Tech and Best Doctors
- Wagestream - constant access to your earnings
- Free Bowling for family and friends
- Free Food
- Enhanced Maternity, Paternity, Adoption leave
- Medicash Health Care Cash Back Scheme
- Employee Assistance Programme
- Free counselling
- Life assurance - 2 x annual salary
- Long Service Awards
- Recommend a Friend Scheme
- On the Spot Rewards

INDFOH