Showroom Manager

**The Role**

Showroom Supervisor

Location: Hereford

We're currently looking for a Showroom Supervisor for our Jewson branch in Hereford. We are a busy and well established branch with a close and experienced team, looking for someone to take on our kitchen and bathroom showroom role with positivity, attentionto detail and flair This is a role that is great for someone who loves to build relationships with customers, has strong leadership qualities and enjoys a varied day.

What we're looking for from you:

- Previous experience of working in a Kitchen or Bathroom industry (retail, design, installations, sales etc.)
- The ability to convert enquires and leads into sales
- A strong customer and sales focused attitude
- Excellent organisation and time management skills
- Flexible and enthusiastic attitude
- Able to create and maintain successful relationships
- The ability to lead, coach and develop a team
- Good IT Skills - Computer Aided Design (CAD) knowledge would be beneficial

As Showroom Supervisor you will be driven by high levels of customer satisfaction. You will work closely with customers to understand their kitchen and bathroom projects and offer them expert advice. You will provide them with detailed designs and costingsand guide them through the planning, sales and supply process.

In addition to your passion for customer service, you'll be commercially aware and look to increase customer footfall into the branch by raising awareness of our services. You will be sales focused and proactive in your desire to develop future sales by identifyingand exploring new opportunities in the region - eg. new construction and development projects locally

What you will be doing day to day:

- Manage and motivate the team to deliver an excellent customer experience and work towards Showroom sales and profit targets
- Maximising customer interactions to support upselling and cross-selling of relevant products and offering specific product advice
- Delivery of key KPI's including sales, stock, productivity, H&S amongst others
- Placing customer orders with suppliers and scheduling delivery dates to meet customer needs while arranging appropriate transport
- Realising full potential of all customer interactions and build strong, effective relationships with customers and suppliers, managing feedback accordingly
- Advising customers of trading terms and conditions and information relating to customer accounts as required
- Ensuring all customer orders are fulfilled in a timely fashion
- Supporting all Company initiatives
- Following plans to continuously improve customer experience
- Coordinate sales promotions activities
What will we offer you?
Jewson is one of more than?30 exciting Saint-Gobain brands in the UK and our colleagues are critical to our customers' success, so we are pleased to offer you:

- A competitive salary
- A discretionary bonus scheme
- Opportunities for career progression and development
- 31 days' holiday (including bank holidays), plus the option to buy or sell additional days
- A defined contribution pension scheme
- Great discounts across high street chains, online stores and holiday agents
- Saint-Gobain Life Assurance Scheme
- Access to a leading health and wellbeing portal

Are Jewson an inclusive employer?

We're working hard to be, and we're keen to hire talented people regardless of their background, abilities, ethnicity, religion, sexual orientation, gender, national origin, taste in music, fashion sense or anything else that makes you, you

**Requirements**:
N/A