Administration Assistant/receptionist

3 weeks ago


Market Harborough, United Kingdom The Hearing Centre Full time

**Hours: 2 x Part Time Position**:
Post 1 Monday to Friday 8:45 to 13:15

Post 2 Monday to Friday 12:45 to 17:15

**A Little About Us**: Join The Hearing Centre's dynamic team Established in 2008, we're now in our 12th year and growing. We're seeking enthusiastic individuals to join our front-of-house team at our new centre in Market Harborough.

**What We're Looking For**:
Key Responsibilities:

- Welcome patients and accurately record details in our system.
- Coordinate with Audiologists for smooth clinic operations.
- Manage daily tasks, including unlocking premises, maintaining appointments, and handling reception duties.
- Conduct phone calls, taking bookings and answering enquiries.
- Ensure a presentable reception area.

Customer Service Focus:

- Provide a friendly and welcoming service to clients, staff, and visitors.
- Uphold the highest service standards.

Additional Duties:

- Assist clients with hearing aid queries, following health and care standards.
- Collaborate with the team to achieve goals.
- Perform other tasks as assigned.

Qualifications:

- Minimum one year of receptionist experience, ideally in a healthcare setting.
- Ability to work independently and meet deadlines.
- Proficient in computer packages and data entry.
- Customer-focused with an understanding of confidentiality.

**Job Type**: Part-time

**Salary**: £12.00 per hour

Expected hours: 22.5 per week

**Benefits**:

- Company pension

**Education**:

- GCSE or equivalent (preferred)

**Language**:

- English (required)

Work Location: In person

Application deadline: 15/03/2024


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