Receptionist/telephonist

**Receptionist/Telephonist**

**Eastern Western Motor Group**

**Salary £11,193**

**Part Time**

**Colleague Benefits**:

- Enjoy your birthday off on us every year
- Colleague Discount We offer excellent discounts on new and used car purchases, parts and servicing across all our brands.
- Industry leading training and development opportunities.
- Access to Vitality at Work which offers discounted health screening, gym membership discount and health and wellbeing support.
- Generous Holiday Allowance Your free time matters to us We give all our employees up to 40 days annual leave each year.
- Your Family Matters As a family run Company, your family matters to us. We offer our employees a pension plan, death in service scheme and access to our staff saving club. We also offer free corporate passes for Five Sister Zoo, Almond Valley and many more local attractions
- Cashpoint is our retail discount partner. You can save hundreds of pounds on everything from holidays to your weekly shopping
- Colleague Referral Bonuses Earn £1000 by referring a friend or family member to work for us.
- Vehicle Introduction Bonus Earn £100 by referring a friend or family member to purchase a car at one of our Dealerships.
- Up to 5 study days off per annum, plus time off for any exams.

**Role Overview**:
A Receptionist looks after customers, making sure that we meet their requirements by ensuring that the job is carried out as neatly and efficiently as possible.
- In input contract reports, new business forms etc. onto the computer system.
- Type letters general and customer correspondence, memos etc.
- Monitor customers in the showroom and attend to their general needs if no Sales Executive is available.
- Operate the switchboard in an efficient and professional manner.
- Make sure messages and faxes reach the relevant person/Department in a timely manner.
- Ensure customer complaints are passed on quickly and efficiently to the correct person to deal with the problem.