Business Development Executive

2 weeks ago

Stretford, United Kingdom Alcumus Full time

Alcumus ISOQAR is one of the UK's leading ISO certification bodies, auditing and certifying businesses against a range of ISO standards.

The Business Development Executive, known internally as a Technical Sales Officer, is a B2B inbound sales role, handling sales enquiries from multiple incoming lead sources for new and existing customers.

The role primarily consists of using in-house systems and processes to calculate the number of audit days for a customer's certification audit, issuing the proposal and managing a sales pipeline.

The Technical Sales Officer will deal with customers at all management levels, gathering detailed information and gaining a clear understanding of the business process, to enable them to build and articulate the Alcumus ISOQAR approach in a clear easy todigest format.

**What that means day to day**:

- To deliver on individual monthly targets contributing to the overall business revenue targets for certification and training sales.
- Build relationships with potential and existing clients providing technical advice on the process and benefits of certification, additional standards, extensions to scope and training etc.
- Quote request response time and quote production in line with KPI targets.
- Accurate use of CRM for pipeline management used for forecasting and sales reporting.
- Capture customer and competitor insights, contributing to sales & marketing strategy.
- Adhere to technical governance in line with KPIs
- Close working with Technical Team to ensure quote accuracy and competence capacity
- Collaborate with all admin and field staff to ensure customer satisfaction
- Proactive engagement in process and knowledge improvement within the business
- Work closely with colleagues to share and promote best practices within Alcumus

**What you’ll need to be successful**

Essential:

- Telephone-based sales experience preferably within a technical sales environment
- Demonstrable experience of building strong working relationships at all levels.
- Wide industry and B2B understanding
- Competent in CRM use including analysis and reporting
- Ability to present in a clear and concise manner in a professional capacity
- Excellent interpersonal skills
- Strong decision-making skills

Desirable:

- Experience in the certification industry
- Experience in the compliance industry
- Experience/qualifications in auditing
- Experience/qualifications in industry-specific schemes

**What you’ll get in return**

FOR THE HERE AND NOW - We provide a mature and flexible 'work your way’ culture, generous holiday allowance, a 'giving day’ to give back to others, enhanced family friendly leave (regardless of gender), an employee assistance programme, 24-hour online GP,gym discounts, cover for a variety of healthcare, dental, optical and wellbeing treatments/services, a cycle to work scheme and paid time off when you’re physically and mentally unwell.

FOR FUN - You spend a significant percentage of your time with your colleagues (and what a great bunch of people they are) and it’s important to us that everyone contributes to an environment that is positive and full of laughs. We’ve always got somethinggoing on, from charity events and competitions to recognition events and awards and we encourage our teams to get involved and have fun along the way.

**Sound interesting so far?**

What you can expect if you apply:

- An interview process consisting of:

- An initial discovery call with the recruiter
- A first stage interview via Microsoft Teams
- Additional interview (likely face to face) with the stakeholders you’ll be working with closely in the role

We’re keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know.

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