Store Manager
2 days ago
Store Manager
Wallingford - up to £30k
I am currently looking for a Store Manager leading a team in a growing hospitality brand, giving top quality service, and providing an environment to make it the most enjoyable experience for customers and the team.
**The Store Manager role**:
- Leadership of a store team in the delivery of sensational service and operational practice, going above and beyond where possible
- Coaching, mentoring and develop your team to ensure everyone is afforded an opportunity to maximise their potential - whilst developing your management skills
- Partnering with operations team colleague to ensure consistent operational practice is delivered
- Being a custodian for the culture and values of the brand
- Fulfilling the cycle of audits required
- Driving action to ensure delivery of the budgeted financial objectives of the store
- Managing performance and discipline fairly and consistently
- Having in depth knowledge about all our products/ranges and happy to share and advise
- Ensuring the environment is always a safe and clean place for all
- Producing quality coffee in-line with company standards
- Keeping the store looking its best at all points of the day
- Give support and cover to local stores if necessary
**Skills and Experience**:
- Strong organisational skills, the ability to multi-task and remain calm under pressure
- Good communication skills and the comfort in interacting with a range of people
- Resilience and able to resolve conflict
- Enthusiasm for customer service and the hospitality environment
- Customer facing experience
- Experience of managing and leading a team within retail or hospitality
- Responsibility of financial drivers of a business
- Experience coaching and helping develop others
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