Product Owner Customer 360

3 weeks ago

Coventry, United Kingdom Saint-Gobain UK & Ireland Full time

**The Role**

**Customer 360 Product Owner**

Are you an experienced Product Owner with a strong background in the manufacturing looking to join an exceptional digital team?

Due to exciting growth plans within Saint Gobain Digital we are looking for a Product Manager to join a newly created team to own the Customer 360 strategy across our manufacturing brands.

In this role you will be reporting to the Director of IT and Digital (Manufacturing) and manage a team of three Product Analysts. This is a newly created team where you will be the go-to person between the technology and the business for all customer specificdigital tools.

This a home based role where you will have the opportunity to go out and meet senior stakeholders from our fantastic brands (including British Gypsum, Artex and Isover). Due to location of our manufacturing facilities someone based in the Midlands wouldbe ideally located.

**What we're looking for**:
We're looking for a Product Manager with strong experience within a manufacturing background who enjoys engaging with senior stakeholder and leading transformation.

**Essential requirements**
- Experience within a similar role in the manufacturing industry would be essential for this role
- Experience using Salesforce (in particular Sales Cloud, Service Cloud and Manufacturing Cloud)
- Relevant degree or degree calibre through experience
- Product ownership and lean product development in the agile context
- Prior experience of delivering digital product in a large multi-channel business
- Scrum Alliance certification or Scaled Agile certification advantageous

**What you will be doing**:
As Product Owner you will be responsible for owning the Customer 360 strategy. You'll be a credible player in the digital team engaging with multiple senior stakeholders across the brands to identify opportunities, problems, current strengths and weakness,and strategic priorities.

**Core responsibilities may include**:

- Create a product vision clearly showing the customer and business value, gaining buy-in from key stakeholders.
- Create and maintain a product roadmap to describe how a product is likely to grow, to align the stakeholders, and to acquire a budget for developing the product.
- Align roadmaps and backlog items within the wider business transformation in order to create great customer and colleague experiences.

**Benefits**:

- Competitive Salary
- Private Healthcare.
- Flexible working
- A defined contribution pension scheme.
- Staff discounts on high street and **other great benefits.**

Saint-Gobain is the worldwide leader in light and sustainable construction improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world.

We are an inclusive employer and keen to hire talented people regardless of their background, abilities, ethnicity, religion, sexual orientation, gender, national origin, what football team you support, taste in music, fashion sense or anything else thatmakes you, you

**If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you

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