Bank Switchboard Operator

2 weeks ago


Aberystwyth, United Kingdom Hywel Dda University Health Board Full time

We are currently looking to employ 2 Bank Telephonists to work within the busy switchboard based at Bronglais Hospital, Aberystwyth.

You would be required to cover 8 hour shifts between 06:00 - 14:00 and 14:00-22:00, 22:00-6:00 along with Monday to Friday 09:00 to 17:00, as and when needed. Weekends and bank holidays are included for which additional payments will be made.

Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 11,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services for around 384,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through:

- Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest;
- Seven community hospitals: Amman Valley and Llandovery in Carmarthenshire; Tregaron, Aberaeron and Cardigan in Ceredigion; and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire;
- 48 general practices (four of which are managed practices), 47 dental practices (including three orthodontic), 99 community pharmacies, 44 general ophthalmic practices (43 providing Eye Health Examination Wales and 34 low vision services) and 17 domiciliary only providers and 11 health centres;
- Numerous locations providing mental health and learning disabilities services.

You will be able to find a full job description and person specification attached within the supporting documents.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these mínimal desirable requirements during the course of your employment with us.

Interviews will be held on 04/04/2023.



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