Dental Receptionist

**About us**

Skircoat Green Dental Practice is a well established family owned private dental practice in Halifax West Yorkshire. We are a friendly team and we love providing the best possible care for our patients.

**Dental Receptionist/Front of House (Full time)**

The overall role is to manage the patient journey in a proactive way in line with our brand values and our customers’ high expectations.

Responsibilities include:

- To answer the phone and proactively manage enquiries
- To oversee patient appointments and clinical diaries to maximise opportunities
- To manage patient payments, cashing up and simple accounting/bookkeeping
- To maintain a safe and orderly immediate environment and work with the team to support the goals of the practice

Essential skills and experience

A good grasp of the Microsoft suite and quick to pick up new software (Word, Excel, Outlook, Diary Management system)

Outstanding customer service skills and telephone manner

Proactive customer liaison or sales experience ideal

Flexible approach to work with a positive attitude

Excellent interpersonal, communication and organisational skills

Good standard of written and spoken English

Experience of working in a dental reception (essential)

You will be such an important part of the team that only those who consider themselves to be dynamic team players with a successful track record of delivering customer service excellence should apply.

Dental reception experience is essential.

Pay dependant on skills and experience.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension

Schedule:

- Monday to Friday
- Weekend availability

**Experience**:

- Dental Receptionist: 1 year (required)

Work Location: In person