Team Leader
7 months ago
**Vacancy Name**
- Team Leader - Employer Admin
**Vacancy No**
- VN1284
**Employment Type**
- Full-Time
**Primary Work Location**
- People's Partnership - HQ
**Description**
- People's Partnership have an exciting opportunity to join our growing team as a Team Leader in our Admin department.
Key Responsibilities
Responsible for the team’s performance against agreed objectives and key performance indicators. To ensure exceptional levels of service are delivered within agreed service levels.
Ensure resources are directed in an appropriate way to maximise productivity to achieve agreed service levels. Be responsible for recruiting new team members and taking part in the interview process.
Lead and manage staff in line with company policies and procedures, including training (regulatory and company) & development, 1 to 1’s, performance appraisals and disciplinary & grievance issues.
Responsible for the recording and analysis of team productivity and quality statistics. Use management information to measure workflow and staff performance. Identify training needs and arrange/provide coaching and technical support to team members.
Encourage self-development of team members and provide feedback as appropriate. Proactively develop individuals to maximise their ability.
**Experience**:
Experience working in an operational pensions environment or financial services environment.
People Management.
Good working knowledge of Microsoft Office
Knowledge of pension legislation (particularly auto enrolment)
Ability to work with and across other business units.
Empathy and sympathy with customer needs.
Excellent communication, interpersonal and presentation skills.
Ability to meet deadlines within tight timelines.
People are at the centre of what we do
We treat people with respect, support each other and embrace diversity by creating a culture that works for everyone.
We are committed to supporting your health and wellbeing, a flexible work-life balance and amazing career development opportunities.
Go on, give us try, apply, and see where a career with us can take you.
**Perks**
- Our people are our strength so finding ways to value and reward them is important to us. That’s why we offer an award-winning pension - it’s what we’re good at - plus health care cover, an onsite gym, access to a personal trainer; even the odd massage. And if they’re feeling peckish after all that activity, they can always refuel in our subsidised restaurant. Discover more of People's Partnership's employee benefits including our training programme, which is designed to give our people the support they need to develop a fulfilling career.
**Salary Range
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