Reservations & Events Coordinator
6 months ago
We are looking for a Reservations & Event coordinator to join a small dynamic team, with good sales experience and a warm, friendly approach to guests.
**This role includes shifts from 9am to 5pm, from Friday to Tuesday (every weekend). Hetton is a secluded village in the heart of the Yorkshire Dales, bus services are limited to Hetton, your own transport is essential.**
**What is included in the role**:
You'll handle all enquiries, including bedroom, dining, group and wedding bookings.
You'll be focused on the guest needs and provide great, yet unobtrusive service.
You’ll take ownership of all our guests’ requests in order to create a happy experience (it is the detail that matters)
You'll be organised, with a professional approach, great administration and written skills and an excellent eye for detail.
You'll have a warm and friendly telephone manner.
**About The Angel at Hetton**:
The Angel Inn at Hetton is widely regarded as the UK’s original gastropub. The ancient inn has origins which date back to the 15th century, forming the basis of hundreds of years of delicious dining and drinking history. In recent years it has held the reputation of being _the_ destination establishment, in one of the most exquisite corners of the North Yorkshire Dales. Famous for its food as well as its warm, welcoming atmosphere - it has maintained a strong following among locals as well as with customers from all over the world.
The Angel’s fortunes took an exciting turn in September 2018 with the arrival of a new management team. At the helm is chef patron Michael Wignall. Michael and his wife Johanna have a vision to keep everything that the Angel was famous for; fantastic food, a warm welcome and a deep connection with the dramatic Yorkshire landscape - and make it outstanding.
Two Michelin-starred chef Michael Wignall has reimagined the pub’s offering and created a fabulous new menu. Future plans are putting the Angel on every gourmet food lovers bucket list.
With a style that’s casual and contemporary, the new Angel is all about great food and great hospitality - and it aims to give people a relaxed experience.
Michael Wignall delivers food that wows on every plate. His ever-evolving style creates unique dishes full of flavour, underpinned by a contemporary, less formal approach to fine cuisine. Describing his food as ‘modern, technical and meaningful’, each element brings flavour or texture, enticing diners to experience new combinations and ingredients.
In October 2019, within his first year of taking on The Angel, Michael Wignall and his team were awarded a Michelin star in the Michelin UK & Ireland Guide 2020. The Michelin star came hot on the heels of the AA Hospitality Awards and saw the Angel receive four coveted rosettes for Michael’s cooking. The AA awards four rosettes to restaurants that “exhibit intense ambition, a passion for excellence, superb technical skills, and remarkable consistency” - something that Michael and the team, both front and back of house, strive for every day.
**Job Types**: Full-time, Permanent
**Salary**: £25,000.00 per year
**Benefits**:
- Employee discount
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Every weekend
Supplemental pay types:
- Tips
Work Location: In person
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