Administrative Assistant

3 weeks ago


Brighton and Hove, United Kingdom University Hospitals Sussex NHS Foundation Trust (279) Full time

Communicate information in an easy-to-understand format to patients, carers, and others in a tactful and sensitive manner, persuading and influencing where necessary. Communicate effectively with patients especially those who have significant barriers to understanding such as visual and hearing impairment or language barriers Communicate with the team in a timely and effective manner and ensure that duties are conducted as requested. Communicate patient information across professions and to external bodies in a secure manner, ensuring confidentiality is always respected. Post correspondence to other healthcare professionals as necessary.

Liaise with other hospital departments, patients, parents, and GP surgeries in a friendly, professional, and courteous manner. Service Delivery and Improvement To be aware of and follow trust policies. Provide comments and feedback on proposals for change of policies and procedures. Assist in maintaining and updating departmental procedures.

To highlight concerns regarding the service, to the appropriate person, offering suggestions where possible. People Management and Development Work as part of the team to provide a high-quality service. Train, Instruct and support new team members about the administration within the department. Participate in training programmes and attend staff meetings.



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