Senior Credit Controller
7 months ago
**Role**: Senior Credit Controller
**Location**: Blackburn, BB1 2FA - Office Based
**Hours**: Full Time / Permanent
**Salary**: £35,000+ (circa) & Bonus Scheme
About the role
An opportunity has arisen for a Senior Credit Controller to join our Transaction Shared Service centre located at our Waterside Head Office in Blackburn.
As the Senior Credit Controller you will be a key asset in helping to shape the Credit Control team and help provide essential support to the finance department on our business’ journey of continuous improvement and growth.
You will be responsible for supporting the Credit Manager and team of Credit Controllers whilst also providing support to the wider Accounts Receivable team to help maximise cash collection, minimise risk and exceed KPI’s, ensuring all debts for new and existing customers are collected in line with the company’s policies and the payment terms agreed.
If you are ready to embark on a new challenge and be a part of this exciting opportunity as EG Group write its next chapter in history, then this opportunity could be perfect for you
**Duties & Responsibilities**:
Manage your own portfolio of accounts, ensuring outstanding debts are collected in line with company policy
Ensure a proactive approach to collecting outstanding debt is maintained to meet collection targets, keep accurate records on chasing and payment promises
Manage and monitor new customer accounts set up, including the setting and controlling of credit limits
Review and analyse aged debt against defined targets, driving continuous improvement in the number of days debts remaining overdue
Identify problem debts that require escalation and liaise with Credit Manager and country teams.
Monitor unpaid direct debits and provide daily and weekly reporting to internal customers for action
Preparation of monthly reconciliation of trade debtors, bad debts provision and bad debt reports
Support, train and develop team members including management of team in absence of Credit Manager
Build strong working relationships with external customers and internal customers, in particular Regional and Area Sales Managers
Work in collaboration with operational teams across the Group
Initiate legal action against debtors
Resolution of any queries including timely escalation of issues
This list is not exhaustive and may be added to or amended from time to time.
Experience working within Credit Control with an ability to demonstrate delivery
Experience of coaching and training team members
Knowledge of credit control toolkits and policies
Strong communication and customer service skills
Great attention to detail and a high degree of accuracy
Strong working knowledge of MS Excel
Experience in using accounting systems, SAP would be an advantage
Proactive with excellent time management and organisational skills
Ability to work using own initiative
Benefits & Rewards
EG Group Discounts - up to 15% off at our stores and food to go restaurants
ASDA Discount Card - 10% off all ASDA stores
EG Cares Benefits - exclusive discounts across 900 retailers
Smart Health - 24/7 online GP access, health checks and health and wellbeing support
Employee Assistance Programme - access to our Wellbeing Centre which offers emotional & practical support including free financial advice
Learning & Development - access to our Learning Hub, the most extensive online course library in the world to support you with every step of your career at EG Group
Waterside Café - freshly prepared meals at affordable prices
Free Secure Car Parking
Dress Down Fridays
Prayer and Ablution Facilities
Cycle to Work / Shower Facilities
Work Anniversary Rewards
Free Eye Test
**Select & Drive**: Car Leasing Scheme
Who are EG Group?
United Kingdom-based EG Group is a leading independent convenience retailer, which has established partnerships with global brands such as Starbucks, Cinnabon, KFC, Subway, Greggs, SPAR, and Burger King, as well as a focused portfolio of proprietary brands. The business has an established pedigree of delivering an excellent Grocery & Merchandise, Foodservice and Fuel proposition in all the markets in which it operates and currently employs more than 50,000 colleagues working in over 6,600 sites across the UK&I, Europe, USA and Australia. The group has enjoyed significant growth, with 2021 revenues exceeding $26bn as well as serving over one billion customers annually.
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