Customer Service Advisor
6 days ago
**Duties**:
- To log all calls on the system ensuring accuracy and detail
- Following up with customers to ensure all problems have been resolved
- Running reports when requested
- Prioritise incoming calls
- Build relationships with customers and internal staff
Experience required:
- Strong Customer service skills
- Knowledge of IT systems
- Positive/flexible approach
- IT Literate including all Microsoft office tools
- Strong relationship building skills
- Computer literate in Word and Excel
- Strong communication and customer service skills
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