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Customer Service Advisor Admin

4 months ago

Morecambe, United Kingdom Jewson Full time

**Do you enjoy face to face interaction with customers?**
**Are you seeking a Part-time Customer Service role based in Morecambe?**

Jewson in Morecambe is now looking for a **Permanent Part-Time** Customer Sales Service Advisor.

If you love working with people, you’re a good listener and you think you could help our customers feel welcome, then this could be a great opportunity for you to join our team.

You would be working either **Monday to Friday starting from 12:00 - 17:00 and every other Saturday 08am-12pm shift.**

**What will I be doing?**

A Customer Service Advisor is an essential role within the branch network, you will build relationships with Customers and understand their wider requirements to maximise sales growth.

You will be in regular contact with our customers and therefore you play a huge part in delivering a fantastic customer experience. In order to support our customers and deliver a great service you will;
- Get to know our product lines and services to make the most of all customer interactions in line with our Jewson Values
- Be detailed focused and perform admin duties as well as, taking care of the paperwork
- Develop great relationships with new and existing Customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible
- Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey
- Keep the branch looking clean and tidy, to make a great first impression on our customers - Maintain stock levels, carrying out regular stock counts
- Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work - Work with colleagues to suggest opportunities for improvement

**Is this role right for me?**

First and foremost, we always want to recruit great people that really understand our values and ways of working. Experience within our industry is not essential, we are committed to providing you with the full tools and support required to carry out your role within Jewson. So, if you have a passion for delivering great customer service, always look to put the customer first; can build trust and are able to proactively seek out solutions that are right for our customers, then you are likely to be a great fit As this role has a strong focus on customer service, we are looking for someone who loves to build relationships with Customers both face to face and over the phone.

**Are Jewson and Saint-Gobain an Inclusive employer?**

We’re working hard to be, and we’re keen to hire talented people regardless of their background, abilities, ethnicity, religion, sexual orientation, gender, national origin, taste in music, fashion sense or anything else that makes you, you We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us.

**And what about flexibility?**

The world of work is changing, and at Saint-Gobain we are open to new ways of working to attract talented people to our business. We understand that everyone has different needs and commitments. Therefore, we are very open to discuss any flexible requirement or need that you may have for this role (this could be flexible hours, a job share, part time, to name a few). We can’t guarantee to meet all requests for flexibility when we are recruiting, but we promise to listen.

At Saint-Gobain we pride ourselves on being innovative, customer focused, agile, open, and engaging and entrepreneurial. We are also proud to have been named a ‘Top Employer’ for 5 consecutive years. If you’re passionate about working with people, you’re able to put your customer first, and you want to know what it’s like to work for a top employer that is working hard to make the world a better home; then please read on to find out more about this exciting opportunity to join us as a Customer Sales Service Advisor.

**Job Types**: Part-time, Permanent

Part-time hours: 22 per week

**Salary**: Up to £10.86 per hour

**Benefits**:

- Company pension
- Free parking
- Life insurance
- On-site parking
- Private medical insurance
- Store discount

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

**Job Types**: Part-time, Permanent
Part-time hours: 22 per week

**Salary**: Up to £10.86 per hour

**Benefits**:

- Company pension
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Private medical insurance

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Morecambe, LA3 3DT: reliably commute or plan to relocate before starting work (required)

Application question(s):
Work Location: One location