Assistant Case Handler

6 months ago

Northampton, United Kingdom Shoosmiths Full time

Shoosmiths is the law firm clients choose for excellent service, incisive thinking and above all for our ability to focus on what matters. From offices across the UK and Brussels, we support some of the world’s most exciting and ambitious businesses; amazing clients making an impact. We empower our people to be their authentic selves and deliver together in supportive teams committed to excellence and innovation. The first top 50 law firm to achieve ‘Platinum Standard’ Investors in People, our values and culture are not just words on our website but are the heartbeat of the firm.

We have an outstanding benefits package to complement our competitive remuneration system. In addition to the competitive salaries, great working environment and high-quality work, we believe that all staff should be rewarded for their commitment to the continued success of the firm through a comprehensive and flexible range of benefits.

To discover more about our benefits, please visit: Benefits Package
- The teamShoosmiths **Private Client Conveyancing Team** offers a highly professional conveyancing service designed to make the process of buying or selling property as efficient and stress-free for their clients.

Shoosmiths remains the largest firm of conveyancing solicitors accredited under the Law Society's Conveyancing Quality Scheme. The conveyancing service provided by our Private Client Practice maintains the same high standards corporate clients have come to expect of Shoosmiths and is consistently commended in national consumer service awards.
- The roleTo learn the conveyancing process and protocols; be introduced to the Shoosmiths way in terms of culture and values; and understand how to deliver exceptional customer service to clients and work providers. To ultimately be able to assist the team in providing a quality and comprehensive conveyancing service with a customer service focus. Working in a trainee capacity aiming to progress to a Case Handler Role or Assistant Paralegal.
- Main responsibilities- Acquire a basic knowledge of the entire Conveyancing process with a view to, by the end of probation, be able complete files from Quote & Inception to the point of contract issue and purchase files up to the point of receipt of contracts / searches commissioned.
- Complete all the required tasks on TRACK with a view to being able to confidently carry out such tasks with accuracy and with limited supervision
- Become familiar with departmental protocols; systems; portals and processes (including targets; month end dates and audits)
- Become familiar with the department’s key contacts (bank signatories; partners); support teams ( Finance; Post/Print room);
- Maintain a professional and empathetic relationship with clients by understanding their expectations, and progressing all matters pro-actively to meet such expectations
- Develop and maintain a professional relationship with all work providers with a view to establishing a good rapport and long-term working relationship. Keep clients, estate agents and other work providers updated as appropriate. Be aware of the departments Work Providers
- Be an ambassador of the firm in all dealings with third parties involved in a transaction by remaining professional and delivering excellent customer care and service at all times
- Practice good housekeeping by ensuring electronic files are kept tidy and orderly and up to date. Ensure files are always updated and accurate; tasks are managed daily and kept up to date; post and filing carried out timely.
- Competently provide & explain a standard quotation to clients, open a new related file
- To answer the telephone in a professional manner. To be aware of when to refer any legal queries to a supervisor / case team when required.
- To complete post completion administration when required.

**Performance Standard**:

- Deal with all contacts in a professional manner.
- Act at all times in accordance with the firm’s Values as defined within the ‘How to live our Values’ booklet.
- Treat colleague’s clients and suppliers with equal respect.
- To arrive punctually at the office each day and to cover hours required by the rota for Saturdays and late shifts.
- Show flexibility to deal with additional demands during busy periods.
- Be available to take telephone calls on Teams during working hours ensuring your status is changed to ‘busy’ when away from your computer
- Equal opportunitiesOur approach to our people is underpinned by our approach to diversity, inclusion and well being. Our ambition is to build a diverse and ambitious workforce that reflects all backgrounds and talents, and a workplace that is supportive and inclusive, recognises and nurtures talent, and has a strong sense of community between colleagues.

This means that everyone who either applies to or works for the firm is treated equally, whatever their gender, age, ethnic origin, nationality, marital status, disability, sexual orientation or relig

  • Assistant Case Handler

    6 months ago

    Northampton, United Kingdom Infinity Recruitment Consultancy Limited Full time

    Are you ready for your next move in your Conveyancing Career? Our successful client, growing client with offices based in Northampton, are seeking an Assistant Case Handler to join them on a permanent full time basis working Monday to Friday 9.00am to 5.30pm. **Responsibilities** As an Assistant Case Handler, you will be required to support Case Handlers...

  • Conveyancing Assistant Case Handler

    4 weeks ago

    Northampton, United Kingdom Pertemps Northampton Full time

    Are you seeking an opportunity to work with a leading Law firm in Northampton as a Conveyancing Assistant Case Handler? Assisting the Legal Case Handlers, you will play a crucial role in the team providing support with the following tasks: * Replies to enquiries. * Reviewing mortgage offers. * Providing updates to agents / clients. * Setting up...

  • Conveyancing Assistant Case Handler

    2 weeks ago

    Northampton, United Kingdom Pertemps Northampton Full time

    Are you seeking an opportunity to work with a leading Law firm in Northampton as a Conveyancing Assistant Case Handler?Assisting the Legal Case Handlers, you will play a crucial role in the team providing support with the following tasks: * Replies to enquiries. * Reviewing mortgage offers. * Providing updates to agents / clients. * Setting up...

  • Conveyancing Assistant Case Handler

    1 month ago

    Northampton, United Kingdom CV-Library Full time

    Are you seeking an opportunity to work with a leading Law firm in Northampton as a Conveyancing Assistant Case Handler? Assisting the Legal Case Handlers, you will play a crucial role in the team providing support with the following tasks: * Replies to enquiries. * Reviewing mortgage offers. * Providing updates to agents / clients. * Setting up...

  • Case Handlers

    1 day ago

    Northampton, United Kingdom Douglas Scott Legal Recruitment Full time

    We are presenting an exciting opportunity for a Conveyancing Legal Assistants/ Paralegals to join a leading law firm in their Northampton office. What you’ll be doing: - Assisting the acting Conveyancer with day to day running of case load - Coordinating diary and work schedule for the day and chasing up third party responses imminently due -...

  • Legal Case Handler

    2 weeks ago

    Northampton, Northamptonshire, United Kingdom CV-Library Full time

    Role Summary:We are seeking a highly organized and detail-oriented Legal Case Handler to join our team in Northampton. As a Legal Case Handler, you will be responsible for managing multiple cases simultaneously, coordinating completions, and ensuring that all necessary documentation is accurate and complete. This is a fantastic opportunity to work with a...

  • Property Case Handler Specialist

    4 days ago

    Northampton, Northamptonshire, United Kingdom Pertemps Northampton Full time

    Job Overview:The role of Property Case Handler Specialist is an exciting opportunity to join our team at Pertemps Northampton.Key Responsibilities:Work closely with Legal Team Members to assist with various tasks, including responding to client emails and reviewing mortgage documents.Communicate regularly with clients and agents regarding case...

  • Legal Case Handler Specialist

    6 days ago

    Northampton, Northamptonshire, United Kingdom CV-Library Full time

    Job DescriptionWe are seeking a skilled Legal Case Handler Specialist to join our Conveyancing team at CV-Library in Northampton. As a key member of our department, you will play a vital role in supporting our team members with administrative tasks and ensuring the efficient completion of conveyancing processes.The ideal candidate will possess excellent...

  • Conveyancing Case Handler

    4 weeks ago

    Northampton, United Kingdom Ideal Personnel & Recruitment Solutions Limited Full time

    Our client is dedicated to providing exceptional legal and customer services to their clients and partner agents. They pride themselves on their commitment to professionalism, innovation, and delivering outstanding results. As they continue to grow, they are seeking skilled and motivated Conveyancing Case Handler. With a personal development programme,...

  • Conveyancing Case Handler

    4 weeks ago

    Northampton, United Kingdom CV-Library Full time

    Our client is dedicated to providing exceptional legal and customer services to their clients and partner agents. They pride themselves on their commitment to professionalism, innovation, and delivering outstanding results. As they continue to grow, they are seeking skilled and motivated Conveyancing Case Handler. With a personal development programme,...

  • Claims Handler

    7 months ago

    Northampton, United Kingdom The Ardonagh Group Full time

    **Claims Handler** - Northampton/Remote - ARD994582 Working as a Claims Handler you will support the team in providing an effective and efficient claims service to our customers. Dealing effectively with all claims allocated, ensuring that company policy, procedure and regulatory requirements are adhered to at all times. Please note, this role is a fixed...

  • Claims Handler

    12 hours ago

    Northampton, United Kingdom The Ardonagh Group Full time

    **Insurance Claims Handler - Northampton - ARDLL844193** We have an exciting opportunity for an experienced Claims Handler to join our team. Working as a Claims Handler you will support the team in providing an effective and efficient claims service to our customers. Dealing effectively with all claims allocated, ensuring that company policy, procedure and...

  • Conveyancing Assistant

    1 week ago

    Northampton, Northamptonshire, United Kingdom CV-Library Full time

    About the RoleAs a Conveyancing Assistant Case Handler, you will play a crucial role in our dynamic legal practice. Your primary responsibility will be to assist Legal Case Handlers with various tasks, including responding to client inquiries and communicating effectively throughout the process.You will review mortgage offers and ensure all necessary...

  • Conveyancing Assistant

    2 weeks ago

    Northampton, Northamptonshire, United Kingdom CV-Library Full time

    Job Overview:We are seeking an experienced Conveyancing Assistant to join our team in Northampton. As a Conveyancing Assistant, you will be responsible for assisting the Legal Case Handlers with various tasks including responding to client enquiries, reviewing mortgage offers, and coordinating completions.About the Role:This is a fantastic opportunity to...

  • Conveyancing Assistant

    7 days ago

    Northampton, Northamptonshire, United Kingdom Pertemps Northampton Full time

    Job Title: Conveyancing Assistant">About the Role:We are seeking a motivated and detail-oriented Legal Graduate to join our team as an Assistant Case Handler within Conveyancing at Pertemps Northampton. This is an excellent opportunity for someone with a passion for property law to gain valuable experience and contribute to a dynamic legal practice.Key...

  • Materials Handler

    2 weeks ago

    Northampton, Northamptonshire, United Kingdom CV-Library Full time

    Job Overview:We are seeking a skilled Materials Handler to join our team in Northampton. In this role, you will be responsible for safely handling and storing materials within the warehouse, as well as assisting other team members with various tasks.This is a full-time permanent position, Monday to Friday, with a slightly earlier finish on Fridays. The role...

  • Complaints Handler

    1 day ago

    Northampton, United Kingdom Campbell & Fletcher Full time

    **Complaints Handler** **Salary £24,700** **Hybrid - Northampton** - Mix of home and office working - Shift pattern working, hours vary between 7am-11pm, Monday - Sunday. - All equipment provided - Competitive salary & benefits Are you a hardworking and empathetic individual? Do you have a passion for providing the very best solutions for your...

  • Senior Account Handler

    2 weeks ago

    Northampton, United Kingdom CV-Library Full time

    Senior Account Handler Northampton £40,000-£45,000 The Client The client is a well-established National Commercial Broker who are looking to further their team and bring on an experienced Account Handler. The client deals with a broad range of insurance covering a range of industries. From this wide level of service, they have become a...

  • Material Handlers

    2 weeks ago

    Northampton, Northamptonshire, United Kingdom My Talent Brand Recruitment Full time

    Job OverviewWe are currently seeking Material Handlers for a temporary to permanent role with an immediate start at My Talent Brand Recruitment in Northampton. The position involves a combination of driving and warehouse work.Key Responsibilities:Operate Flexi/Bendi equipment safely and efficientlyManage inventory levels and assist with warehousing...

  • Assistant Property Lawyer

    1 month ago

    Northampton, Northamptonshire, United Kingdom Pertemps Northampton Full time

    We are seeking an experienced Assistant Property Lawyer to join our Conveyancing team in Northampton.As a key member of the team, you will assist our Legal Case Handlers with various tasks, including replying to enquiries, reviewing mortgage offers, and providing updates to agents and clients. Your responsibilities will also include setting up completions...