Claims Handler

7 months ago


Northampton, United Kingdom The Ardonagh Group Full time

**Claims Handler** - Northampton/Remote - ARD994582

Working as a Claims Handler you will support the team in providing an effective and efficient claims service to our customers. Dealing effectively with all claims allocated, ensuring that company policy, procedure and regulatory requirements are adhered to at all times.

Please note, this role is a fixed term contract to cover maternity leave.

**Objectives and Responsibilities**
- Efficiently handle all claims allocated to the job holder - job holder shall be responsible for a designated caseload handling claims from cradle to grave and liaising extensively with clients. Insurers, claimants, policyholders, brokers and other experts.
- Refer claims which fall outside of personal authority levels to line manager.
- Gather and process information, as directed, to support the effective assessment of more complex cases.
- Assist in the training of new or inexperienced staff in the use of company systems and processes.
- To maintain and develop personal knowledge and skills through continued professional development as well as ongoing desk training and ensuring, that this is recorded in like with Training & Competency requirements.
- To conduct the business of the company at all times in a courteous and efficient manner.
- The job holder will, at various times act for the insured and the insurer. The job holder will be responsible for adhering to all the groups procedures and policies, in relation to the identification and management of the potential conflicts of interest and for the fair treatment of customers, and will ensure they follow the systems and controls operating to ensure that this is the case.
- To undertake any other tasks as may reasonably be required by the company.

**What we are looking for in a Claims Handler**:

- Ideally you will have experience of dealing with a varied portfolio of motor, liability & property related claims.
- Excellent customer care experience.
- General Insurance principles and practice.
- A strong work ethic and time management skills to efficiently handle a large caseload.
- Class of risk, product, and market knowledge
- General Insurance regulation & business ethics
- IT proficient
- Numeracy & Literacy

In return you will be welcomed and supported by our Ardonagh family, with opportunities to learn and grow your career. You will also be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

- Holiday entitlement of 26 days plus bank holidays
- Opportunity to progress your career across the entire Ardonagh family.
- Pensions scheme for when you feel it’s time to retire.
- 24-hour support for physical and mental wellbeing
- 1 days paid volunteering day to give back to our communities.
- The Spotlight Awards, where we shine a light on the brightest talent across our group.

We offer a competitive salary and bonus scheme, combined with a benefits package which can be personalised to suit your needs continuous training and development opportunities to progress your career with an ambitious and growing company.

**So, what are you waiting for? Come and be a key part of a market-leading, fast-growing company.**

**#LI-TM1


  • Claims Handler

    2 days ago


    Northampton, United Kingdom Interaction Recruitment Full time

    **Job Title**: Claims Handler **Location**: Northampton **Salary**: DOE **Hours**: Monday - Friday, Full Time **Purpose**: Our client is looking for a claims handler to join their team in Northampton. The role would be suited to someone with claims handling experience or someone with exceptional customer service skills, as training will be given. There will...

  • Claims Handler

    2 days ago


    Northampton, United Kingdom STRIDE RESOURCE MANAGEMENT LTD Full time

    As a Claims Handler who is bored of being a post box, feeling undervalued and unrewarded, you'll appreciate the difference at this market leading firm - a large insurance brokers that commits to empowering and developing its expanding team in Northampton. You'd expect high standards in terms of the service provided to clients at a time they need it most,...

  • Claims Handler

    3 days ago


    Northampton, United Kingdom The Ardonagh Group Full time

    **Insurance Claims Handler - Northampton - ARDLL844193** We have an exciting opportunity for an experienced Claims Handler to join our team. Working as a Claims Handler you will support the team in providing an effective and efficient claims service to our customers. Dealing effectively with all claims allocated, ensuring that company policy, procedure and...


  • Northampton, United Kingdom Adjusting Appointments Limited Full time

    **Liability Claims Handler - Northampton Hybrid working - up to £32k per annum plus bonus, pension, DIS and free parking** One of the UK’s largest specialist Loss Adjusting and Claims management companies who have an excellent reputation within the Industry are now seeking an experienced Liability Claims Handler to join their vastly experienced TP team....

  • Claims Processor

    4 days ago


    Northampton, United Kingdom revolution credit hire Full time

    the client must have atleast 2-4 years experience as a claim handler or claims processer, with good admin skills and speaking and listening, you must also be able to think on the spot and be good with keeping a line of communication with clients and 3rd party etc. **Salary**: £10.00 per hour **Benefits**: - Flexitime Schedule: - Monday to...

  • Claims Handler

    2 days ago


    Northampton, United Kingdom Heat Recruitment Full time

    **The opportunity** This opportunity is for a Claims professional to join a dynamic company and directly support their claims caseload. You will be dealing with a variety of commercial insurance claims from cradle to grave. You will be part of a close-knit team who supporteach other throughout the claims process. In return for your hard work, you will...

  • Trainee Claims Handler

    7 months ago


    Northampton, United Kingdom Strata Solicitors Limited Full time

    Strata Solicitors have an opportunity for someone talented and committed to join our successful and growing niche law firm, providing quality market-leading, legal, claims, and business services and solutions to the UK’s largest and most prestigious companies. Empowered by our supportive, flexible and quality led culture, our comprehensive training,...

  • Trainee Claims Handler

    7 months ago


    Northampton, United Kingdom Strata Solicitors Limited Full time

    Strata Solicitors have an opportunity for someone talented and committed to join our successful and growing niche law firm, providing quality market-leading, legal, claims, and business services and solutions to the UK’s largest and most prestigious companies. Empowered by our supportive, flexible and quality led culture, our comprehensive training,...

  • Trainee Claims Handler

    7 months ago


    Northampton, United Kingdom Strata Solicitors Limited Full time

    Strata Solicitors have an opportunity for someone talented and committed to join our successful and growing niche law firm, providing quality market-leading, legal, claims, and business services and solutions to the UK’s largest and most prestigious companies. Empowered by our supportive, flexible and quality led culture, our comprehensive training,...


  • Northampton, United Kingdom Strata Solicitors Limited Full time

    Strata Solicitors have an opportunity for someone talented and committed to join our successful and growing niche law firm, providing quality market-leading, legal, claims, and business services and solutions to the UK’s largest and most prestigious companies. Empowered by our supportive, flexible and quality led culture, our comprehensive training,...


  • Northampton, United Kingdom Strata Solicitors Limited Full time

    Strata Solicitors have an opportunity for someone talented and committed to join our successful and growing niche law firm, providing quality market-leading, legal, claims, and business services and solutions to the UK’s largest and most prestigious companies. Empowered by our supportive, flexible and quality led culture, our comprehensive training,...

  • Claims Handler

    1 day ago


    Northampton, United Kingdom The Graduate Full time

    **Duties will involve the following**: - Ensuring you have the full facts on each case that needs dealing with prior to communicating externally with clients. - Examining documentation to ensure we are in full possession of the facts - Liaising with our Surveyor or Civil Engineer who has attended site or analysed the documentation and images provided. -...


  • Northampton, United Kingdom Strata Solicitors Limited Full time

    Strata Solicitors have an opportunity for someone talented and committed to join our successful and growing niche law firm, providing quality market-leading, legal, claims, and business services and solutions to the UK’s largest and most prestigious companies. Empowered by our supportive, flexible and quality led culture, our comprehensive training,...


  • Northampton, Northamptonshire, United Kingdom Wallace Hind Selection LTD Full time

    We are looking for an experienced Risk Management Account Handler to join our team at Wallace Hind Selection LTD.BASIC SALARY: Up to £40,000 per annumIn this role, you will be responsible for managing commercial client relationships and providing expert advice on risk management and market intelligence.Key responsibilities include:Policy renewals, midterm...


  • Northampton, Northamptonshire, United Kingdom WALLACE HIND SELECTION LIMITED Full time

    About the RoleIn this Commercial Lines Account Handler position, you will play a key role in maintaining and enhancing our client relationships through effective policy administration and expert advice. Your experience in the insurance sector, preferably commercial business insurance, is essential.Competitive Salary and PackageWe are offering a salary up to...


  • Northampton, Northamptonshire, United Kingdom WALLACE HIND SELECTION LIMITED Full time

    Job SummaryThis Commercial Lines Account Handler role requires someone experienced in the insurance sector, preferably commercial business insurance, to manage client relationships, policy administration, and provide expert advice. Knowledge of FCA guidelines is essential.Compensation and BenefitsThe salary for this position is up to £40,000 per annum,...


  • Northampton, Northamptonshire, United Kingdom Wallace Hind Selection LTD Full time

    As an Insurance Client Services Specialist at Wallace Hind Selection LTD, you will be responsible for managing commercial client relationships and providing expert advice on risk management and market intelligence.BASIC SALARY: £40,000 per annumThis role involves working closely with clients to understand their needs and provide tailored solutions to meet...


  • Northampton, Northamptonshire, United Kingdom WALLACE HIND SELECTION LIMITED Full time

    Role OverviewThis Commercial Lines Account Handler position involves managing client relationships, policy administration, and providing expert advice on commercial insurance. As our ideal candidate, you will be experienced in the insurance sector, preferably with a focus on commercial business and have knowledge of FCA guidelines.Salary and BenefitsWe are...