Part Time Concierge

3 weeks ago


London, United Kingdom Remus Management Full time

**Your New Job Title**: Part Time Concierge

**Company**: Fexco Property Services

**Location**: Westminster, London

**Hours**: 7am - 1pm Monday - Friday (plus two Saturday’s per month)

**About this Role**:
We are looking for an experienced part time Concierge to join a high end block based in Westminster, London. This close knit team are looking for an enthusiastic, hard working, professional concierge who is able to join the site and hit the ground running.

**Some Responsibilities and Goals you’ll own**:

- Accepting small parcels and deliveries for residents and notifying them accordingly.
- To be familiar with all aspects of the site, including location of fire alarms, plant rooms and stop cocks, and other equipment.
- Maintain a sign out sheet for keys for both residents and communal keys for contractors
- Make regular patrols of all buildings on site and inspect for any issue including but not limited to repairs, items in communal areas and anti-social behaviour.
- Cleaning of communal parts, hoovering, dusting etc
- Report all communal repairs as soon as they are made aware and assist contractors by giving access and local knowledge.
- Respond to all incoming issues the same day even if a resolution cannot be found.
- Maintain an up-to-date record of contractors via a signing in sheet.
- Ensure that all front and back-office areas are kept tidy at all times.
- Clean emergency spillages using the appropriate health and safety equipment.
- Ensure that handover notes are read at the start of shift and completed before the end of shift for the incoming Concierge.
- Compile a report of any incidents that occur while on duty.
- View live CCTV footage where possible and follow up on any suspected issues observed.

**Must Have Skills**:
You will be a well spoken and highly presentable concierge who is an excellent communicator, problem solver, and empathetic who can build lasting relationships with customers and efficiently attend to any enquires.


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