Part Time Facilities Assistant

4 weeks ago


Newcastle upon Tyne, United Kingdom OCS Group Full time

**About The Role**:
Supporting the Regional Manager with the day-to-day operation of the Newcastle client office ensuring the highest level of Facilities Management and safety are always maintained.

You’ll effectively supervise the operations of the cleaning team on site ensuring that exceptional end-to-end service is provided as per contract requirements. You will ensure that all tasks are completed in a professional and timely manner and will assist managing the soft and hard services.

You will also be required to assist the Regional Facilities Manager to manage statutory compliance for the office.

**Main Duties**

To assist in the day to day running of the site with duties including but not limited to:

- Setting up of meeting rooms
- Office inspections including H&S and cleaning
- Checking of all meeting rooms and equipment used in these meeting rooms
- Locker Management
- Raising and closing jobs via the helpdesk
- Monitoring completion of works logged via the helpdesk
- Managing contractors on site
- Maintaining statutory legislation records following maintenance visits
- Managing the cleaning team on site and the standards delivered, giving occasional holiday cover when needed
- Looking after and cleaning coffee machines at site
- Monitoring and ordering cleaning stock and coffee machine consumables
- Liaising with the building Landlord to report any issues

To assist with the management and development of the onsite contract team to be able to achieve the highest standard of work, with a positive team spirit, achieving company agreed absence and turnover KPI’s

Maintaining staff records and training within legislation and company policy, using in house and external training schemes

To comply at all times with the client, company and legal requirements such as health and safety, ensuring the display of notices, first aid and accident reporting, achieving compliance with ISO standards and associated KPI’s.

To ensure that the contract operates within all current legislation and client policies and that where appropriate staff are made aware of their responsibilities and trained accordingly in this regard.

To ensure that specific and correct standards of services are established and maintained.

**To be successful in this role, you will need**:

- Previous Facilities Management experience preferred
- Educated to higher education, college, or degree level preferred
- IOSH - desirable
- Willingness and ability to work flexibly, occasionally at weekends and evenings depending on the business needs

**What you will get in return**:

- A pension scheme - To save for the future - eligibility rules apply
- Access to high street discounts
- Access tom low interest loans
- Recognition scheme ‘OCS Stars’ - monetary rewards given to top performers
- Training and development
- Long service awards
- Cycle to work scheme
- Access to the Employee Assistance Programme - 24-7 wellbeing support

**About Us**:
At OCS, we’re a proud bunch of around 20,000 colleagues who put customer service at the heart of everything we do. We are not just a cleaning company; we hire security officers, caterers, landscapers, and engineers to name just a few. Our job and career opportunities are endless for full-time, part-time, and casual positions, in addition to countless internal opportunities for existing colleagues. We are big believers in supporting and investing in our colleagues from their very first day because we know that our people are critical to our business and making sure we deliver for our customers. This is what makes OCS a great place to work.


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