Tenancy Admin Assistant

2 months ago

Kingston upon Hull, United Kingdom Triumph Consultants Ltd Full time

**What's involved with this role**:
**Full Job Title**:Temporary Tenancy Admin Assistant - Neighbourhoods & Housing
**Job Reference**: Hull RQ740912
**Pay Rate**: £10.18
**per hour** PAYE To deliver an excellent local housing management service to tenants and other stakeholders in the city. Deal with enquiries which may be in person, over the phone, in writing or via IT systems, assisting customers where possible or ensuring their enquiry is directed to the appropriate person or team. Provide a clerical and administrative service in a local housing team. Carry out visits outside the office for example showing customers around empty properties, inspecting gardens and communal areas. Provide an accurate cash collection service (at sites where payments are made) for tenants and customers. “
**Specific Role Requirements” - to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria**:

- Minimum of 12 months **recent** housing administration experience in a similar role, or context and ideally within a public sector organisation
- Good problem solving skills and ability to use initiative
- Excellent customer service skills
- Accuracy and attention to detail
- Demonstrable experience of accurate and timely data input and data management
- Excellent communication skills - both verbal & written
- ICT Skills: Strong IT skills including Microsoft packages or equivalent (e.g. G Suite)

**To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF**
**_._**
**_If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity._**

“Other Essential Requirements” - Please check to ensure that your CV addresses the following items:

- **Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours.**
- Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
- Your availability to work either immediately, or at short notice.
- **Please refer to the Role Requirements section above - your CV must address the requirements listed**

Other preferable/desirable details to include on your CV, if applicable:

- Any local authority/public sector experience
- Any relevant qualifications held or being studied for

**Job Ref: Hull RQ740912**

**Anticipated Length of Assignment**: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

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