Customer Service Admin Assistant

3 weeks ago


Kingston upon Hull, United Kingdom Adecco Full time

Job Title: Customer Service Admin AssistantContract Type: TemporaryWorking Pattern: Full Time- Monday- Friday Payrate: £12.00phLocation: HU10Immediate StartOur client is seeking a Customer Service Admin Assistant to join their team. The role involves providing administrative support to the Customer Experience Team, ensuring a seamless customer journey. As a Customer Service Admin Assistant, you will assist with order processing, customer confirmations, and communication via phone and email.This is a temporary position, requiring full-time availability for 37.5 hours per week, from Monday to Friday, on-site.Responsibilities:Provide general administrative support to the Customer Experience TeamMaintain and update customer records across various systemsSupport the department as required by your line managerDeliver friendly and informed customer service through phone and email interactionsAssist in preparing regular reportsHandle confidential information sensitivelyConduct data cleansing activities as neededCollaborate with colleagues to provide efficient administrative servicesUndertake additional duties as assigned by the Line Manager and/or Executive TeamRequirements:Organised, with high attention to detail and good time management skillsExcellent verbal and written communication skillsExperience in customer-facing rolesAbility to work independentlyStrong attention to detailIf you are eager to support the delivery of exceptional customer experiences and have the necessary administrative skills, this position is for you. Please apply via this websiteAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website



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