Personal Assistant to Head of Department

3 weeks ago

London, United Kingdom Financial Conduct Authority Full time

Personal Assistants to the Head of Departments of the Banking & Insurance and Consumer Investments & Appointed Representatives (CIARA) teams.

The Role

We are looking for two experienced PAs to work with the Head of Departments of our newly formed Banking & Insurance (B&I) department and the Consumer Investments & Appointed Representatives (CIARA) department in Authorisations.

The PAs will also provide administrative support to the wider department. This is an exciting opportunity to be involved and help shape the new departments from the outset.

What does the role involve?

This role holders will be an integral part of the departmental management team and therefore must be prepared to be involved in, and contribute to, discussions on the wide range of topics important in leading this function.

The effective management of the HoD’s office will be achieved by ensuring you are one step ahead, using your initiative and common sense. Pro-activity is essential, alongside an adaptable approach to influencing the rest of the management team, remaining available to respond to questions from around the department.- Providing a dedicated and professional service to the HoD, assembling and disseminating information on their behalf and progressing actions as appropriate;-
- Diary management - ensuring commitments are managed smoothly, within time constraints, and that associated arrangements (e.g. briefing requests) operate efficiently;- Travel management for Hod and management team as the department is multi-locational;- Manage meeting papers for the HoD including coordinating briefings, managing bring forward/pending system and chasing 'actions' from others where necessary;- Preparing agendas for the Management meetings and following up actions where necessary;- Acting as a point of contact for the HoD, including liaison with senior management and external stakeholders;- Investigating issues and resolving queries (escalating/advising HoD as appropriate) and ensuring full communication with contacts/Division as relevant;- Coordinating departmental communications and any other ad hoc papers or presentations including department meetings;- Provide ad hoc support to the management team, and the wider department.

You will have the opportunity to work closely with senior stakeholders throughout Authorisations and the FCA. You will see and be part of senior level decision making, have the chance to drive positive strategic and cultural changes in the new departments and develop and broaden your network.

Skills/Experience Required

Minimum- Experience working in a Personal Assistant capacity with strong organisational skills;- Experience of establishing and maintaining effective relationships with senior stakeholders; and- Experience using Microsoft Outlook, OneNote, Excel, Word and PowerPoint.

Essential-
- Ability to work under pressure to tight deadlines and to juggle competing priorities;- Ability and confidence to make timely decisions based on relevant analysis in absence of the HoD where appropriate;- Ability to work proactively and autonomously;- Ability to influence a range of internal and external stakeholders;- Team player with the ability to work on own initiative;- Diligent with strong attention to detail;- Trustworthy and conscientious with an ability to handle confidential information;- Committed to improving processes and sharing good practice;- The role requires you to have access to sensitive and confidential information. Maintaining security and confidentiality of information is of paramount importance in this role.

Desirable- Knowledge and understanding of the FCA.

About the FCA

At the FCA, we’re creating a fair and more resilient financial system. We’re establishing more transparent relationships between financial services and their customers, building trust in financial markets and protecting vulnerable consumers.

The FCA's Values & Diversity

Our ambition is to create a diverse and inclusive workplace that reflects the society we serve, helping us to be a better regulator.
- Useful Information- This role is graded as Senior Professional Support - Corporate-
- The FCA has a national role and is committed to a national footprint. This role can be based in London, Edinburgh or Leeds-
- The FCA has London and National Pay ranges to reflect regional differences. The salary for this role will be:- London - The salary will be £32,000 - £37,000 plus a competitive
- benefits package
- and non-contributory pension.-
- National The salary will be £30,000 - £35,000 plus a competitive
- benefits package
- and non-contributory pension.-
- Applications for this role close on 5th February (Midnight)-
- CV’s will be reviewed W/C 6th February.- Recruitment Process Competency Based Interview- Additional Information
- The FCA supports hybrid working and you will be expected to work 40% of your time over a month, in our office. We will consider other flexible arrangements, for example part time workin

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