Field Clinical Specialist

3 weeks ago

Hemel Hempstead, United Kingdom Boston Scientific Corporation Full time

**Field Clinical Specialist - CRM - London**:

- Remote Eligible: Remote in Country- Onsite Location(s): Hemel Hempstead, HRT, GB**Boston Scientific transforms lives through innovative medical solutions that improve the health of more than 30 million patients around the world each year.**

We’re at the forefront of the medical device industry - leading, evolving it to address unmet and emerging needs in healthcare.
Our culture powers our performance and we turn our shared vision into value with the contribution of our 36.000 colleagues around the world.

**Field Clinical Specialist - CRM - London**

Your outstanding commercial skills, negotiation ability and entrepreneurial spirit will make you a successful member of the Sales team. Your collaborative approach and relentlessly customer-focused mindset will help you build long-lasting relationships and could drive you towards a successful commercial career path. If you’re up to the challenge, consider joining our high performing teams around the globe.

**Purpose Statement**

Field Clinical Specialist (FCS) provides field/remote clinical, technical & educational support to assigned accounts at a Territory, Regional, National or EMEA level. Work is driven by Customer demand and pre-planned support requirements. The primary focus is with case support but using clinical expertise to influence Customer usage of the full portfolio.

**Key Responsibilities**
- Provides field/ remote clinical support in the areas of supporting case coverage, basic troubleshooting, programming, and patient follow-up for company products.
- Work is driven by Customer demand and pre-planned support requirements.
- Attend cases face to face/ remotely with our customer and advise physicians on clinical attributes / techniques associated with our products.
- Ensure timely collection, reporting of all required medical documentation pertaining to our procedural device operation.
- Supports team to achieve projected sales goals and increase sales revenues. ?
- Develops deep understanding on the workflows and specificities of each hospital & business relationships with hospital personnel (e.g., through informal conversation, meetings, participation in conferences) to make new contacts in other departments within hospital and to identify key decision makers in order to facilitate future sales.
- Responds to complex customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions.
- Records customer information and activities in company’s CRM system: use the system as an alignment tool with other commercial roles.
- Provides education support on product usage and customer training

**What we can offer to you**:

- Attractive benefits package
- Inspirational colleagues & culture
- Career Development
- Fast Growing and innovative environment
- A team-oriented company culture
- International opportunities
- Excellent training/development programmes
- Autonomy
- #LI-Remote

**_We, Boston Scientific, are an equal employment opportunity employer. We do not and will not make any personnel decisions (like recruiting, hiring, job assignments, and promotions) based on a person’s age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law._**

**Requisition ID**:566949

**Job Segment**:Clinical Research, Medical Research, CRM, Technical Support, Medical Device, Healthcare, Technology

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