Care Coordinator

4 weeks ago


Bristol, United Kingdom Olive Recruit Full time

**Location**: Bristol

**Job title**:Relationship Specialist / Care Coordinator

**Job Types**:Full-time, Permanent

**Hours**: 37.5 hours per week

**Salary**:£25,000 - £26,000 per year

On-call may be required which would be paid on top of the salary.

Office-based for the first 6 months of training and then the opportunity to work in a hybrid way.

**Job scope**:
The hiring company provides nurse-led support for people with both complex care needs and mental health, and the priority is to deliver humanized care with the highest quality standard.

We are looking for a qualified Relationship Specialist / Care Coordinator who will offer support and interaction to clients and clinicians within the organization.

**Key responsibilities**:

- Focus on providing staffing solutions for all client account management issues in strong cooperation with the Transforming Care teams, Account Management, and Sales, and promote company retention and development.
- Managing all incoming inquiries while working in collaboration with team members to make sure they are addressed quickly, successfully, and in a manner that accommodates our clients' needs.
- Exceeding our client’s aspirations by going the extra mile to deliver quality service.

**Experience**:

- Work experience in the healthcare sector.
- Previous experience dealing with or within a high-volume incoming call and query environment.
- Practice in using relevant business software such as Microsoft Word, Outlook, and Excel.

**Knowledge (desired but not essential)**:

- Knowledge and understanding of the healthcare sector and relevant legislation.
- Understanding of relevant recruitment and employment legislation.
- Knowledge of constructed client and customer management systems.
- Have an understanding of PBS (Positive Behavior Support).

**Benefits**:

- Employee Assistance Program.
- Retail Discount Scheme.
- Workplace pension scheme.
- My Gym Discounts.
- Cycle to Work scheme.
- Health Cash Plan.
- An additional four wellness days, which will be included in your holiday entitlement.
- An extra day holiday to be taken for birthdays.
- Group Life Insurance.
- Group Critical Illness cover.
- Income Protection cover.

**Job Types**: Full-time, Permanent

Pay: £25,000.00-£26,000.00 per year

**Benefits**:

- Company pension
- Life insurance
- Sick pay
- Wellness programme

Ability to commute/relocate:

- Bristol: reliably commute or plan to relocate before starting work (required)


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