Data & Performance Administrator

2 weeks ago


Coventry, United Kingdom Change Grow Live Full time

Overview:
**Change Grow Live** are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our core values are

We have an exciting opportunity for a
**Data & Performance Administrator** to join our Rough Sleepers team in Coventry. You will be required to provide administrative support with a real focus on reporting on activity linked to grant funding.

This role will have a quality assurance and developmental role, which will include devising and undertaking audits of service delivery. In addition to staff coaching regarding the use of performance outcomes within treatment to measure progress and devising and delivering training and workshop sessions to promote best practice

**Where**:Coventry

**Hours**:22.5hrs per week

**Salary**:£22,357.18 - £23,525.95

**Responsibilities**:
**About the role**:

- Support the collation and submission of statistical data and information that ensures the service operates within contractual requirements and enables timely and accurate reporting to all external and internal stakeholders
- Be responsible for maintaining and updating local and central databases and provide timely and accurate data and information
- Record data and information in order that the service operates within contractual, administrative and financial requirements
- Administrate petty cash management, ordering of supplies, invoicing, telephone and reception duties, building management, support of telecommunication and IT systems to ensure that substance users consistently receive high quality services.
- Act as a point of contact and co-ordinate all tradesmen attending to building management and maintenance issues
- Be the main port of call for all data relating matters as well as undertake regular and ad hoc requests from the Services Manager/Data Analyst and other CGL Senior Management
- Manage an electronic filing system to ensure that client data and information are kept in an orderly and accessible manner (CRiiS)

**About you**:

- Knowledge and experience of general office procedure and administrative duties
- IT literacy including proficiency in data collection systems (eg. NDTMS, Public health
- Expertise in working with WORD, EXCEL, and ACCESS IT packages
- Experience of maintaining data bases and other data management systems
- Show a capacity to work alone and the ability to keep calm under pressure
- Employ an empathetic and non-judgmental attitude toward service users

**What we will give to you**:

- 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”
- Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
- Contributory pension scheme
- Several benefits incl. discounts for shopping, cinema, holidays, etc.
- A friendly and supportive team
- Training, career development & progression opportunities

**_Please read attached Job Description for a more detailed out line of responsibilities and Person Specifications_**

If this sounds like you and you would like to begin your journey with
**Change Grow Live,** then we would love to talk to you.



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