Medical Receptionist

3 weeks ago

Wokingham, United Kingdom The Wellness Clinic (Wokingham) Limited Full time

**Duties and Tasks**
- Scheduling of appointments at the clinic or through the online booking platform.
- Meeting and greeting clients at the clinic
- Ensuring that consent to treatment forms have been completed prior to service delivery
- Taking and arranging payment of services from clients
- Providing reception cover on a rota basis
- Signposting to clients the process for making a complaint.
- Incident, Accident and Near miss recording and reporting when witnessed and upwards escalation to registered manager.
- Frontline delivery of the company culture.
- Sending out and collecting in client feedback.
- Upselling of other services that may be of benefit to the client where appropriate.
- *this list is not exhaustive and other duties may be requested of you to meet the needs of the business*_

**Skills and attributes required for the role**
- Excellent Customer service skills
- Excellent IT Skills
- Attention to detail
- Diligence
- The ambition to develop their skills and leaning
- Good telephone manner
- Excellent reporting skills
- Good timekeeping

**Hours required**:
Various hours depending on availability, additional hours may also be available to cover for holidays and sickness.

**Job Type**: Part-time

Pay: £13.00-£13.50 per hour

Expected hours: 13.5 - 20 per week

**Benefits**:

- Company pension
- Store discount

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Medical Receptionist: 1 year (preferred)

Work Location: In person

Reference ID: TWCW02

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