Junior Warehouse Shift Lead

3 weeks ago

Shepton Mallet, United Kingdom Mulberry Full time

The Role:
As an EUDC Lead you will be responsible for overseeing the day-to-day operations of our European Digital logistics operation during your assigned shift. You will manage a team of employees, ensuring that all tasks are completed efficiently and according to company policies and procedures. Your role will be vital in maintaining a smooth and productive workflow, meeting customer demands, and optimising the overall efficiency of Mulberry’s logistics operation.

Duties and responsibilities:
***
- Plan, coordinate, and oversee the daily activities of the EUDC logistics department in the MEDC during your assigned shift.
- Control and monitor internal and UPS systems to ensure that all EUDC orders are completed and shipped.
- Manage and supervise a small team of warehouse staff, ensuring all tasks are completed accurately and on time.
- Assign tasks and responsibilities to team members, providing clear instructions and guidance.
- Monitor and control inventory levels, ensuring adequate stock availability for timely order fulfilment.
- Collaborate with other departments, such as procurement, production, and customer service, to ensure seamless coordination and communication e.g. check forecasts with the Digital Team.
- Develop and implement efficient processes and procedures to optimize productivity and minimise operational costs.
- Monitor and analyse key performance indicators (KPIs) to identify areas for improvement and implement corrective actions.
- Ensure compliance with health and safety regulations and company policies at all times.
- Resolve any operational issues or conflicts that arise during your shift, escalating to upper management when necessary.
- Train and mentor team members, providing ongoing coaching and feedback to foster a high-performing and motivated workforce.

Brand:

- Understand and demonstrate the Mulberry employee values and behaviours: Be Bold, Be Imaginative, Be Open, Be Responsible.
- Support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others, and understanding that your views, opinions and experiences may not always be shared by your colleagues.
- Act as an ambassador for Mulberry and communicate positively about the brand.

Made to Last:

- Wherever possible, incorporate environmentally responsible practices into your work. Contribute to decreasing Mulberry’s carbon footprint, helping to mitigate climate change and promoting a greener, more sustainable future.
- Support to foster an environment where diversity is embraced and all individuals feel valued, respected and included. Promote equity, empathy and understanding and demonstrate this commitment within your internal and external communities.

***

Team:

- Hold daily meetings to update the team.
- Provide support to Warehouse Operatives within the area, covering training/ mentoring and providing assistance.
- Holding regular 1-2-1 meetings with the team to provide succession planning.

Skills and Knowledge Required:

- Understanding of logistics management or a related field.
- Knowledge of logistics operations, including warehouse management, inventory control, and transportation.
- Displays leadership and excellent communication skills, with the ability to effectively manage and motivate a diverse team.
- Proven ability to problem-solve and make decisions, with a proactive and results-oriented mindset.
- Proficiency in using logistics management software and tools, such as inventory management and systems software (Manhattan preferably.)
- Sound understanding of health and safety regulations and compliance requirements.
- Ability to work under pressure in a fast-paced environment, managing multiple priorities and deadlines.
- Flexibility to work different shifts, including nights, weekends, and holidays, as required.
- Excellent numeracy, oral and written communication skills

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