Customer Delivery Assistant
6 months ago
**Customer Delivery Assistant - (Donington) - £28,504p.a. + benefits. As part of a two-person delivery team our Customer Delivery Assistants will work with our Drivers to deliver mattresses, bed frames and furniture products into customers’ homes, and may help to assemble the products in their room of choice, being a key representative of the Bensons brand.**
**The role: Customer Delivery Assistant**
Join our logistics team and delight our customers with an exceptional customer experience ensuring every task is carried out with our customers in mind. Working with our Customer Delivery Drivers to be the face of Bensons for our customers, ensure courtesy on the road, give a warm greeting, handle products with care as you deliver products on time and to a room of their choice, following the guidance in our Customer Delivery Charter.
Key duties as a Customer Delivery Assistant will include:
- Complete your deliveries on time, to schedule and most importantly ensuring your customers are left happy, keeping your customer informed by calling ahead.
- Support an environment and culture within Bensons for Beds where the Customer is firmly at the centre of everything that we do.
- Ensure your vehicle is clean and fit for the next delivery to represent Bensons in our communities, monitoring for roadworthiness and reporting any defects, ensuring compliance with all transport legal requirements.
- Creating a good impression to our customers adhering to company uniform policy and being friendly and helpful throughout, wearing overshoes and gloves during the delivery.
- Answer and respond to all incoming calls in a prompt and polite manner.
- Deliver and assemble furniture in the customers room of choice, collecting old products for recycling as required, leaving the customers home tidy and remove all packaging.
- Engage all customers by communicating in a warm, friendly and professional manner ensuring they are left with a positive impression of our service (and our business card with our details), championing Bensons products and doing all you can to deliver a great customer experience, as you would expect as a customer yourself.
- Completing any inbound/outbound paperwork promptly and accurately, and working with warehouse and cross dock teams as necessary to ensure products are loaded safely and without damage, feeding back any suggestions for improvements constructively and professionally.
**The Skills Required**
- Previous experience in a customer facing role, preferably in a similar environment (e.g. logistics, manufacturing, retail).
- Ability to lift and manoeuvre heavy items of furniture with manual handling experience
- Desirable experience of using a PDA but not essential as training will be given
- Clear confident verbal communicator Professional in attitude and appearance, polite and courteous to our customers and when out in the community representing Bensons.
**The Benefits**
In return for your contribution to the site’s performance, we offer a competitive salary of £28,504p.a. and in addition to that we offer you all these extra benefits:
- Employee discount scheme for Bensons products
- Medicash - cashback options for Health and wellbeing services (dental, optical, virtual GP, other healthcare services and more)
- Unum Income Protection - for peace of mind if you’re off work long term due to illness
- Pension scheme - provided by Legal & General
- Discounted Gym membership
- Cycle to Work scheme
- Annual leave buy & sell scheme - you can top up your holiday entitlement or sell unused days to suit you
- Enhanced maternity and adoption leave
- Access to Retail Trust services (guidance and support on retail issues, mental health, wellbeing & financial topics)
- Learning and development programmes to gain new knowledge and skills
- Career progression - access to internal opportunities to build your career within Bensons for Beds
- Long service awards and ‘Love to Shop’ voucher rewards to spend as you like
(*qualifying periods apply)
**About Bensons for Beds**
We're Bensons for Beds We put Sleep Wellness at the heart of everything we do. With 100 years of experience in sourcing and manufacturing the best quality beds, frames and mattresses, at Bensons we understand how to design the perfect, tailored sleep experience. We have 170+ locations and employ c 1800 colleagues. Under new ownership of Alteri Investors we have an ambitious 3 year plan to grow the business further and achieve our mission of being the market leading bed retailer with a strong omnichannel presence
-
Customer Delivery Driver
7 months ago
Donington, United Kingdom Bensons for Beds Full time**7.5t Customer Delivery Driver - Castle Donington - £31,150p.a. + benefits. As part of a two-person delivery team our Customer Delivery Drivers will deliver mattresses, bed frames and furniture products into customers homes and may help to assemble the products in their room of choice, being a key representative of the Bensons brand.** **The Role** As a...
-
Service Delivery Mate
6 months ago
Castle Donington, United Kingdom Bensons for Beds Full time**Customer Delivery Assistant - Castle Donington - £30,252p.a. + benefits.You will be being a key representative of the Bensons brand providing excellent customer service. This is a very physically demanding role, which includes lifting beds and bedroom furniture as part of a two man delivery to the customers room of choice. You may also be required to...
-
Weekend Delivery Associate
4 weeks ago
Castle Donington, Leicestershire, United Kingdom Medstrom Full timeMedstrom is a growing business that provides comprehensive healthcare solutions to hospitals across the UK and Ireland.We are seeking a skilled Weekend Delivery Driver to join our Logistics team on a permanent basis. As a key member of our team, you will be responsible for transporting products and laundry across the UK on Saturdays and Sundays.Your key...
-
Service Delivery Driver
6 months ago
Castle Donington, United Kingdom Bensons for Beds Full time**_Are you a friendly, customer focused 7.5tonne driver with experience in home deliveries and lifting heavy goods? We are looking for a team member to join our team in Castle Donington._** **_ _** **_This is not just a driving role. You will be the face of our business, so having excellent customer service skills and the ability to lift and manoeuvre heavy...
-
Service Delivery Driver
7 months ago
Castle Donington, United Kingdom Bensons for Beds Full timeAre you a friendly, customer focused 7.5tonne driver with experience in home deliveries and lifting heavy goods? We are looking for a team member to join our team in Castle Donington. This is not just a driving role. You will be the face of our business, so having excellent customer service skills and the ability to lift and manoeuvre heavy items of...
-
Pharmacy Services Assistant/Dispenser
3 months ago
Donington, United Kingdom Lincolnshire Co-op Full timeAbout the role: Our community pharmacies play a key part in caring for the health and wellbeing of our customers. As the largest Co-operative Pharmacy group, our pharmacies offer so much more than just exceptional customer service! From prescriptions and flu vaccines to podiatry, we’re passionate about looking after the health needs of our...
-
Planning & Customer Support Coordinator
6 months ago
Castle Donington, United Kingdom Moran Logistics Full timeWe currently have an exciting role for a Planning & Customer Support Co-ordinator, providing an excellent opportunity to join the Moran Logistics team at our Castle Donington site. The role works days, working 06:00-18:00 on a 4 on 4 off shift pattern and offers excellent rates of pay. **About the Role**: The job holder will be the first point of contact...
-
Truck Delivery Specialist
2 days ago
Castle Donington, United Kingdom Staffline Driving Full timeWe are seeking a skilled Heavy Goods Vehicle Driver to join our team at Staffline Driving. As a key member of our home delivery team, you will be responsible for transporting beds to customers across the UK, working closely with colleagues to ensure seamless delivery operations.The successful candidate will possess a valid HGV3 license, excellent navigation...
-
Planning & Customer Support Co-ordinator
6 months ago
Castle Donington, United Kingdom Moran Logistics Full timeWe currently have an exciting role for a Planning & Customer Support Co-ordinator, providing an excellent opportunity to join the Moran Logistics team at our Castle Donington site. The role works days, working 06:00-18:00 on a 4 on 4 off shift pattern and offers excellent rates of pay. **About the Role**: The job holder will be the first point of contact...
-
Delivery Van Driver
6 months ago
Castle Donington, United Kingdom City & Nationwide Recruitment Full time**Job description** Welcome to City & Nationwide Recruitment Ltd. A fantastic opportunity with an immediate start has become available to work as a delivery driver/ Installer in Castle Donnington for one of the biggest online White Goods Retailers. If you are a dynamic, eager, customer focused individual looking for a new challenge in the Home delivery...
-
Freelance Delivery Courier
4 weeks ago
Castle Donington, United Kingdom Challenge-TRG Recruitment Full timeAre you a reliable and efficient individual with a strong work ethic? We are seeking a self-employed Delivery Driver to join our logistics team in Derby.About the RoleWe offer a competitive daily rate of £125 plus incentives for our full-time, self-employed Delivery Drivers. As a member of our team, you will be responsible for delivering top-notch solutions...
-
Freelance Delivery Specialist
4 weeks ago
Castle Donington, Leicestershire, United Kingdom Challenge-TRG Recruitment Full timeAbout the RoleChallenge-TRG Recruitment is seeking a skilled Freelance Delivery Specialist to join our team in Derby. As a key member of our logistics team, you will play a vital role in delivering top-notch solutions to our customers.
-
Delivery / Collection Driver
6 months ago
Castle Donington, United Kingdom SuperBike Factory Full time**Company background** With our industry-leading preparation facilities at our operational hubs in Cheshire, Donington Park, and West Yorkshire, we can offer customers a used motorbike with total peace of mind in terms of its quality. This is supported by our Excellent Trustpilot rating. SuperBike Factory has grown significantly in recent years,...
-
Logistics Delivery Associate
4 weeks ago
Castle Donington, Leicestershire, United Kingdom Job&Talent Full timeAbout the RoleWe are seeking a reliable and efficient Logistics Delivery Associate to join our team in Castle Donington. As a key member of our distribution network, you will be responsible for safely and efficiently delivering multiple parcels to various locations across the area.Key ResponsibilitiesSafely and accurately deliver parcels to designated...
-
Weekend Delivery Driver
4 weeks ago
Castle Donington, Leicestershire, United Kingdom Medstrom Full timeCompany OverviewMedstrom is a leading provider of acute bed and mattress solutions in the UK and Ireland. With a fleet of over 25% of the country's acute beds, we work closely with more than 150 hospitals across the region to deliver high-quality products and services.Job SummaryWe are seeking an experienced and reliable Weekend Delivery Driver to join our...
-
Estimator & Project Delivery Expert
2 days ago
Castle Donington, Leicestershire, United Kingdom The Agency Full timeWe're on the hunt for a highly skilled Estimator & Project Delivery Expert to join our team at The Agency. As an office-based professional, you'll be working with trade clients across multiple sectors.Your duties will include:Generating quotes that meet client needs and identify new opportunities.Offering expert advice on product solutions, driving sales...
-
Senior Logistics Assistant
2 months ago
Castle Donington, United Kingdom CV-Library Full timeSenior Logistics Assistant, Monday to Friday, Castle Donington, £28-30k Are you ready to make a meaningful impact in a fast-paced logistics role? We’re searching for an experienced Senior Logistics Assistant to take charge of essential warehouse operations in Castle Donington, ensuring high-quality service for customers and supporting...
-
Service Delivery Supervisor
4 weeks ago
Castle Donington, Leicestershire, United Kingdom United Parcel Service of America, Inc Full timeUnited Parcel Service of America, Inc is seeking a Service Delivery Supervisor to oversee day-to-day service issues within an operation. This is a fantastic opportunity to develop your skills and experience.About the RoleThis position involves managing the performance of shift staff and ensuring that customer satisfaction is met. The successful candidate...
-
Customer Service Liaison
4 weeks ago
Castle Donington, Leicestershire, United Kingdom Countrywide Full timeWe are seeking a Customer Service Liaison to join our Surveyor booking team at Countrywide, a leading estate agency and property services provider in the UK.The role offers a competitive basic salary of £25,500 per annum, with uncapped commission opportunities and overtime paid at a rate of two times the hourly wage.Job DescriptionAs a Customer Service...
-
Graduate Customer Service Trainee
1 month ago
Castle Donington, United Kingdom CV-Library Full timeA growing distribution business is looking for a motivated and organised Graduate Customer Service Trainee to join their successful team in Castle Donington. This is an exciting opportunity to embark on a rotational graduate training programme where you'll learn about and work through various areas in the business including customer accounts, project...