Tailormade & Luxury Travel Consultant

2 weeks ago

London, United Kingdom Ten Group Full time

Embark on a journey with us We have an exciting opportunity to join our Global Travel teams as a Tailormade & Luxury Travel Consultant. In this role, you will be responsible for planning and booking luxury journeys and experiential holidays all over the globe for our members, who are the most valuable customers of the world’s leading private banks, luxury brands and premium financial services.

With your exceptional customer service skills, passion for travel and excellent research ability, you will help ensure we become the foremost choice for our members tailormade and luxury travel requests. You will have a great knowledge of the luxury travel market and be able to create, deliver and convert unique, high value itineraries into bookings.

**Who We Are**

Ten Lifestyle Group is an AIM-listed global travel and lifestyle concierge company founded in 1998 by Alex Cheatle and Andrew Long. Delivering unique travel, entertainment and dining experiences to the world, Ten is a vital part of the customer engagement strategies of leading premium financial services and consumer brands. Today, millions of members have access to Ten’s services across lifestyle, travel, dining, entertainment and retail benefits on behalf of over fifty clients including HSBC, Coutts, Bank of America, Westpac and Royal Bank of Canada.

As well as offering a private membership tier, Ten serves some of the most valuable customers of the world's leading private banks, premium financial services and luxury brands. Corporate clients use Ten’s services to acquire, engage and retain affluent, high-net-worth customers. The service drives critical customer metrics, including revenue growth and Net Promoter Score, and supports digital transformation initiatives.

Ten's partnerships are based on multi-year contracts which generate revenue through platform-as-a-service and technology fees. Its operations are underpinned by an increasingly sophisticated personalisation platform comprising industry-first, proprietary technology, thousands of supplier relationships and 25 years of expertise delivered from 22 global offices. All Ten's services are made available to clients on either a white-label, co-branded, or affiliate partnership basis.

**Looking ahead, Ten's strategy revolves around four key areas**:

- Deliver a world-class member experience
- Invest in technology
- Expand contracts with new and existing clients
- Establish a foothold in new markets by leveraging its market-leading service proposition
- Is a true globe-trotter with strong experience and knowledge in several destinations
- Is a customer service champion, passionate about creating long lasting relationships with clients and going the extra mile to deliver the perfect experience every time.

**Responsibilities**
- Create and book bespoke luxury itineraries for our members
- Creation of high quality, bespoke itineraries for our high value members from the initial planning stage to the post booking and welcome home. Including flights, hotels, villas, rental cars, railways, round trips, package deals, cruises, private jets, yachts, transfers, excursions, activities, and VIP ground services
- Take comprehensive travel briefs via the phone or video consultations
- Commercially knowledgeable and able to ensure itineraries are both high quality and accurately and competitively priced so members receive the best possible value
- Preparation of tailor-made offers and travel documents, preparation of travel itineraries, obtaining visas and general admin.

**Contribute to the expansion of our tailormade travel proposition**
- Actively suggest ideas for destination guides or other editorial productions, and for offers/members benefits which the Editorial and Commercial teams can develop.
- Helping to maintain and build new relationships with hoteliers, airlines, Destination Management Companies, and tour operators. Thus, ensuring continuous growth of our travel service, by collaborating with the global travel team and ensuring your region is developing
- Engage with the member to promote Ten’s other services which include dining, attractions and guides relevant to the travel request
- Support overall business SLA’s and objectives

**Requirements**:

- Minimum of 3 years' experience within the Travel Industry, preferably within the luxury market
- Experience with DMCs is an advantage
- Experience of using a varied supplier base, including hotels, airlines, DMCs, and tour operators
- An understanding of booking terms and conditions / cancellation policies
- Well-travelled with a good international understanding of different destinations
- Experience with Amadeus or other GDS system is preferred, but not essential
- Proven track record of travel sales performance and the ability to be proactive rather than reactive
- Knowledge of industry regulations and operating licenses such as IATA, ATOL

**Benefits**

Our people are at the heart of the business, and we have a culture of recognition

  • Travel Wellness and Spa Travel Specialist

    2 weeks ago

    London, United Kingdom Platinum Travel Recruitment Ltd Full time

    We are seeking an articulate Travel Wellness and Spa Travel Specialist to join a highly successful travel company due to remarkable growth in health retreats overseas. This dynamic and forward thinking travel company offers a range of travel types across the globe for spa and wellness lovers. This exciting opportunity is ideal for a travel sales professional...

  • Travel Wellness and Spa Travel Specialist

    2 weeks ago

    London, United Kingdom Platinum Travel Recruitment Ltd Full time

    We are seeking an articulate Travel Wellness and Spa Travel Specialist to join a highly successful travel company due to remarkable growth in health retreats overseas.This dynamic and forward thinking travel company offers a range of travel types across the globe for spa and wellness lovers.This exciting opportunity is ideal for a travel sales professional...

  • Travel Wellness And Spa Travel Specialist

    2 weeks ago

    London, United Kingdom Platinum Travel Recruitment Ltd Full time

    We are seeking an articulate Travel Wellness and Spa Travel Specialist to join a highly successful travel company due to remarkable growth in health retreats overseas. This dynamic and forward thinking travel company offers a range of travel types across the globe for spa and wellness lovers. This exciting opportunity is ideal for a travel sales...

  • CRM Specialist

    2 weeks ago

    London, United Kingdom Platinum Travel Recruitment Ltd Full time

    We are seeking an articulate Travel Wellness and Spa Travel Specialist to join a highly successful travel company due to remarkable growth in health retreats overseas. This dynamic and forward thinking travel company offers a range of travel types across the globe for spa and wellness lovers. This exciting opportunity is ideal for a travel sales...

  • Luxury Travel Consultant

    4 weeks ago

    London, United Kingdom C&M Executive Recruitment Full time

    **Luxury Travel Consultant** This boutique luxury travel company are expanding their team and are looking for travel industry professionals with experience in creating luxury experiential holidays to a range of worldwide destinations. As a Luxury Travel Consultant, you will develop relationships with customers, using your expertise, sales ability and...

  • Luxury Villa Travel Specialist

    4 weeks ago

    London, United Kingdom Travel Trade Recruitment Full time

    Are you experienced in arranging 'High End' Luxury Travel? We have the opportunity for you! A Luxury Company who specialises in high end / bespoke villa holidays are looking for a Luxury Travel Consultant to join their team in London. **What you'll be responsible for**: - Meet sales targets, conversion targets and customer satisfaction scores - Identify,...

  • Europe Team

    4 weeks ago

    London, United Kingdom FCM Travel Full time

    The Opportunity Joining our specialist Europe team, we are seeking a Travel Consultant eager to create travel experiences that inspire and instil a love for travel in our guests as voracious as their own. This involves taking ownership for all aspects of selling luxury, tailormade holidays to our discerning guests, whilst navigating and creating...

  • Senior Travel Consultant

    3 weeks ago

    London, United Kingdom FCM Travel Full time

    The Opportunity Joining our specialist Asia sales team, we are seeking a Senior Travel Consultant eager to create travel experiences that inspire and instil a love for travel in our guests as voracious as their own. This involves taking ownership for all aspects of selling luxury, tailormade holidays to our discerning guests, whilst navigating and...

  • Business Travel Consultant

    4 weeks ago

    London, United Kingdom C&M Executive Recruitment Full time

    **Business Travel consultant afternoons** **Business travel consultant **required for this expanding TMC. They are looking for experienced Business Travel consultants or tailormade travel consultants with GDS experience who want to move into Business Travel for homeworking based BTC roles to cover Mon - Fri between 12pm - 8pm only. Using Sabre. salaries...

  • Africa Safari Travel Consultant

    3 weeks ago

    London, United Kingdom Platinum Travel Recruitment Ltd Full time

    We are seeing an experienced Luxury Africa Safari Travel Consultant to join an established and successful travel company, hybrid working model based in the Surrey/SW London area.This exciting opportunity is ideal for an experienced Travel Consultant with strong knowledge of the stunning Africa in a luxury capacity. Career growth, generous commission, fun...

  • Africa Safari Travel Consultant

    3 weeks ago

    London, United Kingdom Platinum Travel Recruitment Ltd Full time

    We are seeing an experienced Luxury Africa Safari Travel Consultant to join an established and successful travel company, hybrid working model based in the Surrey/SW London area.This exciting opportunity is ideal for an experienced Travel Consultant with strong knowledge of the stunning Africa in a luxury capacity. Career growth, generous commission, fun...

  • Leisure Travel Consultant

    2 days ago

    London, United Kingdom Queen of Clubs Lifestyle Luxury Services Full time

    Queen of Clubs Lifestyle Luxury Services Ltd, is seeking for its office in London, Holborn area, Travel Consultants for the role of junior and Senior Luxury Experience Designers The Role The candidate will be handling the booking processes from start to finish and will be in contact with suppliers, luxury travel agencies, and high-end advisors. This...

  • Senior Travel Consultant

    5 days ago

    London, United Kingdom Queen of Clubs Lifestyle Luxury Services Full time

    Queen of Clubs Lifestyle Luxury Services Ltd, is seeking for its office in London, Holborn area, Travel Consultants for the role of Mid-Senior and Senior Luxury Experience Designers The Role The candidate will be handling the booking processes from start to finish and will be in contact with suppliers, luxury travel agencies, and high-end advisors. ...

  • Senior Travel Consultant

    12 hours ago

    London, United Kingdom Queen of Clubs Lifestyle Luxury Services Full time

    Job Description Queen of Clubs Lifestyle Luxury Services Ltd, is seeking for its office in London, Holborn area, Travel Consultants for the role of Mid-Senior and Senior Luxury Experience Designers The Role The candidate will be handling the booking processes from start to finish and will be in contact with suppliers, luxury travel agencies, and...

  • Leisure Travel Consultant

    11 hours ago

    London, United Kingdom Queen of Clubs Lifestyle Luxury Services Full time

    Job Description Queen of Clubs Lifestyle Luxury Services Ltd, is seeking for its office in London, Holborn area, Travel Consultants for the role of junior and Senior Luxury Experience Designers The Role The candidate will be handling the booking processes from start to finish and will be in contact with suppliers, luxury travel agencies, and high-end...

  • Senior Travel Consultant

    5 hours ago

    London, United Kingdom Queen of Clubs Lifestyle Luxury Services Full time

    Queen of Clubs Lifestyle Luxury Services Ltd, is seeking for its office in London, Holborn area, Travel Consultants for the role of Mid-Senior and Senior Luxury Experience Designers The Role The candidate will be handling the booking processes from start to finish and will be in contact with suppliers, luxury travel agencies, and high-end advisors. ...

  • Norwegian OR German Speaking Travel Consultant

    3 weeks ago

    London, United Kingdom Platinum Travel Recruitment Ltd Full time

    We are seeking an experienced Norwegian OR German Speaking Travel Consultant, working remotely in the UK or hybrid in the London office to join a forward thinking and highly successful luxury travel company. If you have a proven luxury travel sales background from a tour operator or travel agent, with an excellent knowledge of luxury worldwide destinations,...

  • Senior Travel Consultant

    5 days ago

    London, United Kingdom Queen of Clubs Lifestyle Luxury Services Full time

    Job DescriptionQueen of Clubs Lifestyle Luxury Services Ltd,is seeking for its office in London, Holborn area, Travel Consultants for the role of Mid-Senior and SeniorLuxury Experience DesignersThe RoleThe candidate will be handling the booking processes from start to finish and will be in contact with suppliers, luxury travel agencies, and high-end...

  • Leisure Travel Consultant

    5 days ago

    London, United Kingdom Queen of Clubs Lifestyle Luxury Services Full time

    Job DescriptionQueen of Clubs Lifestyle Luxury Services Ltd,is seeking for its office in London, Holborn area, Travel Consultants for the role of junior and Senior Luxury Experience DesignersThe RoleThe candidate will be handling the booking processes from start to finish and will be in contact with suppliers, luxury travel agencies, and high-end...

  • Business Travel Consultant

    4 weeks ago

    London, United Kingdom Ambitions Recruitment Full time

    **BUSINESS TRAVEL CONSULTANT - LUXURY CONCIERGE** **LONDON/HYBRID** **£32,000 - £35,000 PLUS BENEFITS** **Who you’ll be working for**: This is no run of the mill, standard, business travel company. Indeed, this recently formed travel offering has been created to provide a unique service for ultra-high nett worth, members only casino and world class...