Patient Safety
3 days ago
The West Suffolk NHS Foundation Trust are looking for a keen and enthusiastic administrator who can provide high-quality efficient administrative support to their small and friendly Patient Safety and Quality Team.
The Team’s function is to develop and maintain effective systems and processes for responding to a patient safety incident for the purpose of learning and improving patient safety through the Patient Safety Incident Response Framework (PSIRF).
This is a really interesting, permanent, full-time post which offers great potential for further career development.
The successful applicant will be supported through their induction period with comprehensive training into the Trust’s relevant systems and processes.
We are looking for an applicant who has previous administration skills, good attention to detail with excellent organisational, communication and interpersonal skills.
This role requires an understanding of confidentiality, sensitivity and discretion which is applied in all aspects of the role.
The administration team are considered as the hub of the Patient Safety Team. This is because they are often the first point of contact for staff and work tirelessly to ensure incidents are progressed through the process efficiently and in a timely manner. By diligent record keeping they are key to ensuring the team and other colleagues have a good grasp on the oversight of all incident cases.
Duties also include supporting Divisional Patient Safety & Quality Mangers and clinical staff to arrange meetings in relation to patient safety incidents and supporting meetings in relation to their administration.
BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community
We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.
The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.
Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.
We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.
With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.
We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.
Join us. What will you #BeKnown for?
Job summary
The post holder will be part of the Patient Safety and Quality Team and will be actively involved in the administrative duties required to promote and facilitate the Patient Safety and Quality strategy incorporating quality improvement, patient safety, risk management, patient outcomes and experience across the Trust.
Job responsibilities
Communication and Team Working
Work with the team to administrate and coordinate the activities required in implementing the Trust’s Patient Safety and Quality Strategy.
Support divisions and the team in the administrative duties required in the process of incident investigations and the implementation of action plans that are identified from internal and external reviews.
Support the team with compliance of the Trust Duty of Candour process.
Maintain close working relationships with the clinical and managerial service leads.
Appropriately escalate and communicate issues and developments within the team.
Respond to telephone and individual enquiries.
Appropriately direct individuals for further specialist support.
Maintain an awareness of the work of colleagues within the team.
Planning and Organising
Organise meetings or educational packages as appropriate/requested, ensuring appropriate resources are provided.
Organise scheduling of reports for sign off and have oversight of allocation of speakers at meetings.
Plan and prioritise workload in accordance with key tasks to ensure reports are provided in a timely manner.
Arrange for morning reports of red incidents to be provided to Patient Safety & Quality managers for morning huddle meeting.
Administration
Extract data as required to the team for reporting to Board and Sub Board committees and ad-hoc requests.
Update the incident reporting system in relation to investigations.
Record outcomes from meetings.
Update incident records of the outcome and the lessons learnt of reviews.
Provide administr
-
Patient Safety
2 months ago
Bury St. Edmunds, United Kingdom West Suffolk NHS Foundation Trust Full timeThe West Suffolk NHS Foundation Trust are looking for a keen and passionate administrator who can provide high-quality efficient administrative support to their small and friendly Patient Safety and Quality Team. The Team’s function is to develop and maintain effective systems and processes for responding to a patient safety incident for the purpose of...
-
Patient Safety
4 weeks ago
Bury St. Edmunds, United Kingdom West Suffolk NHS Foundation Trust Full timeThe West Suffolk NHS Foundation Trust are looking for a keen and passionate administrator who can provide high-quality efficient administrative support to their small and friendly Patient Safety and Quality Team. The Team’s function is to develop and maintain effective systems and processes for responding to a patient safety incident for the purpose of...
-
Patient Safety Liaison Assistant
4 weeks ago
Bury St. Edmunds, United Kingdom EMED Group Full timeThis is a Permanent role working Monday-Friday from West Suffolk Hospital - 8 hours per day between operational hours of 10:00 - 18:00. We are looking for Patient Safety Liaison Assistant's to provide on hand support for all patients waiting for transport by assessing patient needs always ensuring safety and to be a point of contact for crews and hospital...
-
Patient Safety Liaison Assistant
2 months ago
Bury St Edmunds, United Kingdom EMED Group Full timeThis is a Permanent role working Monday-Friday from West Suffolk Hospital – 8 hours per day between operational hours of 10:00 - 18:00. We are looking for Patient Safety Liaison Assistant's to provide on hand support for all patients waiting for transport by assessing patient needs always ensuring safety and to be a point of contact for crews and...
-
Patient Safety
2 months ago
Bury St. Edmunds, United Kingdom West Suffolk NHS Foundation Trust Full timeThe West Suffolk NHS Foundation Trust are looking for a keen and passionate administrator who can provide high-quality efficient administrative support to their small and friendly Patient Safety and Quality Team. The Teams function is to develop and maintain effective systems and processes for responding to a patient safety incident for the purpose of...
-
Patient Safety
2 months ago
Bury St. Edmunds, United Kingdom West Suffolk NHS Foundation Trust Full timePlease see job description for full details. Communication and Team Working To pro-actively promote among staff, awareness of the Patient Safety & Quality Team and its function within the Trust. Facilitate improved communication within the department and between other departments, clinicians, managers, ward staff and other personnel. To utilise tact and...
-
Patient Safety
2 months ago
Bury St. Edmunds, United Kingdom West Suffolk NHS Foundation Trust Full timePlease see job description for full details. Communication and Team Working Work with the team to administrate and coordinate the activities required in implementing the Trusts Patient Safety and Quality Strategy. Assist the team in the coordination of the implementation of action plans that are identified from internal and external reviews. Assist the...
-
Patient Safety Lead
2 months ago
Bury, United Kingdom Northern Care Alliance NHS Foundation Trust Full timeAre you passionate about the NHS? Are you someone who would like to develop skills in quality improvement, patient safety and clinical governance? If yes, then the Northern Care Alliance NHS Foundation Trust has an exciting opportunity. We are looking for a forward thinking Patient Safety Lead to work across the Northern Care Alliance NHS Foundation Trust....
-
Patient Safety Lead
4 weeks ago
Bury, United Kingdom Northern Care Alliance NHS Foundation Trust Full timeAre you passionate about the NHS? Are you someone who would like to develop skills in quality improvement, patient safety and clinical governance? If yes, then the Northern Care Alliance NHS Foundation Trust has an exciting opportunity. We are looking for a forward thinking Patient Safety Lead to work across the Northern Care Alliance NHS Foundation Trust....
-
Patient Safety Lead
4 weeks ago
Bury, United Kingdom Northern Care Alliance NHS Group Full time**Interview date** 30/06/2023 - The Northern Care Alliance NHS Foundation Trust (NCA) brings together staff and services from the former Salford Royal NHS Foundation Trust and The Pennine Acute Hospitals NHS Trust. The sheer size, scale and potential of our combined service is huge. Together, we’ve a wealth of skills and resources to share and tap into...
-
Patient Safety Lead
2 weeks ago
Bury, United Kingdom Northern Care Alliance NHS Group Full timeThe Northern Care Alliance NHS Foundation Trust (NCA) brings together staff and services from the former Salford Royal NHS Foundation Trust and The Pennine Acute Hospitals NHS Trust. The sheer size, scale and potential of our combined service is huge. Together, we’ve a wealth of skills and resources to share and tap into and, a wide range of career paths...
-
Administrative Support for Patient Experience
4 weeks ago
Bury St. Edmunds, United Kingdom West Suffolk NHS Foundation Trust Full timeThe opportunity has arisen for an experienced and conscientious administrator to support our patient experience and engagement team. The patient experience and engagement team are the central hub for patient and public feedback relating to services delivered by West Suffolk Foundation Trust; providing high quality support and assistance to our community....
-
Patient Safety Partner
2 months ago
Peasedown St John, United Kingdom Independent Health Group Full timeLocation Head Office Reports to Head of Governance and Quality Role summary A Patient Safety Partner is someone who is actively involved in the design of safer healthcare at the Independent Health Group. Patient Safety Partners at IHG will play an important role by working alongside staff and patients to shape and influence the safety and quality agenda...
-
Patient Safety Partner
2 weeks ago
Peasedown St. John, United Kingdom Independent Health Group Full timeLocation Head Office Reports to Head of Governance and Quality Role summary A Patient Safety Partner is someone who is actively involved in the design of safer healthcare at the Independent Health Group. Patient Safety Partners at IHG will play an important role by working alongside staff and patients to shape and influence the safety and quality agenda...
-
Electronic Patients Records Officer
4 weeks ago
Bury St. Edmunds, United Kingdom West Suffolk NHS Foundation Trust Full timeAn opportunity has arisen within the Women’s and Children’s Clinical Support Services Division, for an ERS Scanning Administrator, Band 2 - Usual hours of work are 08:30-16:30. The postholder will be a part of team working on the digitalisation of patient’s medical records, ensuring targets, priorities and accuracy of all data processed onto the...
-
Patient Referral Management Centre Coordinator
2 weeks ago
Bury St. Edmunds, United Kingdom West Suffolk NHS Foundation Trust Full timeHere in the Patient Referral Management Centre we are the first point of contact for patients calling in to the hospital, so we are a very important team here at the West Suffolk Hospital. STAFF CAR PARKING Staff Car Parking on the West Suffolk Hospital Site is eligible for individuals working outside of the core hours, 07:00 - 18:30. For individuals...
-
Patient Referral Management Centre Coordinator
3 weeks ago
Bury St. Edmunds, United Kingdom West Suffolk NHS Foundation Trust Full timeHere in the Patient Referral Management Centre we are the first point of contact for patients calling in to the hospital, so we are a very important team here at the West Suffolk Hospital. STAFF CAR PARKING Staff Car Parking on the West Suffolk Hospital Site is eligible for individuals working outside of the core hours, 07:00 - 18:30. For individuals...
-
Healthcare Support Worker
4 weeks ago
Bury, United Kingdom NHS Professionals Full timeJob Introduction **Looking to kickstart a career with the NHS?** Begin your NHS career with our Patient Safety Support Worker Development (PSSWD) programme, where you will receive all the training, support, and supervision you need to become a Patient Safety Support Worker (PSSW) / Healthcare Support Worker (HCSW). We have a unique opportunity to learn on...
-
Bury St Edmunds, United Kingdom West Suffolk NHS Foundation Trust Full timeJob summary Here in the Patient Referral Management Centre we are the first point of contact for patients calling in to the hospital, so we are a very important team here at the West Suffolk Hospital. We are seeking a highly motivated and passionate PRMC Co-Ordinator who can work under pressure and excel themselves in a fast-paced environment using...
-
Electronic Patients Records Officer
2 months ago
Bury St. Edmunds, United Kingdom West Suffolk NHS Foundation Trust Full timePlease see the full job description for more detail in supporting information Job summary: The overall objectives are to transfer Patient records from Paper to an Electronic version, ensuring targets, priorities and accuracy of all data processed onto Evolve and SystmOne is achieved. The post holder will use multiple data sources and systems to upload...
