Maternity Cover
6 months ago
Maternity cover
To ensure the health and safety of service users and to support them to maintain and further improve their mental health and promote their independent living abilities in accordance with their individual support plans and in so doing to fully involve them in every aspect of planning and service delivery.
DUTIES & RESPONSIBILITIES
1. Direct Work with Service Users & Family Members
1.1 To ensure that service users are treated with respect and dignity at all times and to build positive and constructive working relationships with all service users ensuring clear and professional boundaries.
1.2 To undertake Key Worker responsibilities for a designated number of service users. (This will involve ensuring that all aspects of the service for your ‘key residents’ are co-ordinated, that assessments and support plans are current and being implemented correctly, that regular key working meetings take place, progress reports are routinely sent to the professional team and family members as appropriate, and that formal care and placement reviews are carried out frequently. Ultimately, the role of the Key Worker is to ensure that the service user is happy and that s/he is making good progress).
1.3 To provide an induction to new service users ensuring that they understand all their rights, responsibilities and entitlements (See Service User Guide) especially in regards to SOVA and the procedure for making complaints. Also, to help them understand the service/ house rules, become orientated with the local area and generally to help them to settle in to the service.
1.4 To manage and administer medication to all service users according to their individual medication management plan (as set out in the Support Plan) and to ensure that there is a sufficient supply of medication, that it is controlled, that all medication is stored, administered, recorded and disposed off correctly and any concerns are reported to the line manager immediately (see Medication Management Procedure).
1.5 To conduct comprehensive and detailed Assessments of service user needs using the prescribed format (see Service Delivery Model document) and to record all findings clearly separating out fact from opinion and setting out the evidence to support any assertions/ findings.
1.6 To use the needs identified through assessment to formulate SMART Support Plans setting out clearly what the objective is and the steps that are to be taken towards achieving the objective.
1.7 To keep the Support Plans under constant review to ensure that it is being followed and that it remains relevant and up to date at all times.
1.8 To ensure that your key service users have a structured daily routine and a weekly programme of activities and that they as well as all other service users are encouraged to follow it.
1.9 To ensure that you have a clear understanding of all identified service user risks and their relapse indicators (see Service Delivery Model document) and to monitor and report immediately the occurrence of any such risks or relapse indicators.
1.10 To ensure that key working meetings with your key service users take place as agreed and as part of these meetings to discuss progress any obstacles and issues to ensure that the support plan areas are being achieved within stated timescales.
1.11 To ensure that your service users have a clear programme of support in place to help them achieve the independent living skills required for them (as set out in the Support Plan) to progress onto a more or even completely independent living placement/ accommodation.
1.12 To build and maintain positive working relationships with members of the service user’s family and with the service users consent to involve them in the care and support of the service user.
1.13 To prompt, encourage, motivate and empower service users to engage and comply with all aspects of their support plans and all company rules, regulations and procedures and ultimately to help them to become more independent and move-on to a less supported placement within the agreed time scales.
1.14 To carry out regular service user room/ premises checks to ensure that the room is clean and tidy, that laundry is done and generally that their living environment is presentable and in good repair and where necessary to support the service user to clean the room/ premises.
2. Rent & Other Service User Charges
2.1 If applicable, to ensure that the service user is provided with a tenancy agreement (within the first 3 days of service commencing) and that the responsibilities are understood by the service user, especially with regard to the rent and utilities liability they have (consult with your line manager for the amount and details of these charges).
2.4 If applicable, to arrange with the service user the means for collecting the rent, utilities and any other charges. (NB: the service user is only required to pay the rent directly if they are not eligible for LHA or there i
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