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Dynamic Graphic Designer

5 months ago

Gateshead, United Kingdom Gap Renew Full time

Company Background:
Gap Renew refurbishes and resells home appliances. They are a disrupter in the marketplace aiming to offer the best-in-class service for both manufacturers they work with and customers who purchase products via their website and ebay store.

Our mission is to offer a full 360-degree solution to the appliance industry, _Reuse_, _Resell_ and _Recycle_.

Position Overview: Dynamic Graphic Designer

Gap Renew are seeking a dynamic graphic designer to join our team. In this role, you will be responsible for providing outstanding content for our website and ebay store alongside answering a range of customer service queries. As part of a small team your ability to communicate effectively, both verbally and visually, will be essential in ensuring customer satisfaction and promoting our brand through visually captivating content.

**Responsibilities**:

- Optimise designs for responsiveness, ensuring a seamless experience across various devices and screen sizes.
- Manage multiple projects simultaneously, meeting deadlines and delivering high-quality designs within the given timeframe.
- Maintain and update existing digital assets, ensuring consistent branding and visual standards across all platforms.
- Collaborate with the marketing team to develop creative campaigns and marketing materials, including infographics, presentations, and print collateral.
- Contribute to the customer service requirement for the business, as a small team each member will be asked to respond and update customer service queries as the team grows.

Qualifications:

- Experience: Proven experience in graphic design preferably in a fast-paced environment with a portfolio showcasing your design projects. Skills on photo software such as photoshop or Canva are important.
- Experience: Proven experience in customer service roles, preferably in a fast-paced environment. Demonstrable graphic design skills with a portfolio showcasing your design projects.
- Excellent organisational and multitasking abilities, with the capability to manage multiple priorities and deadlines simultaneously. Strong project management skills to ensure timely delivery of designs.
- A passion for providing exceptional customer service and a genuine desire to help customers resolve their issues. Ability to empathise with customers and maintain a positive attitude even in challenging situations.
- Flexibility to adapt to changing priorities, evolving customer needs, and new design trends. Willingness to learn and stay updated with emerging graphic design techniques and technologies.

**Salary**: £21,000.00-£23,000.00 per year

**Benefits**:

- Flexitime
- On-site parking
- Store discount
- Work from home

Schedule:

- Flexitime
- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Gateshead: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- Graphic design: 1 year (preferred)

Work Location: Hybrid remote in Gateshead

Reference ID: 190523