Patient Services Administrator

3 weeks ago


Chester, United Kingdom Northgate Village Surgery Full time

**Patient Services Administrator**
**Northgate Village Surgery**

**Job summary**

We are a friendly GP Surgery in Chester City Centre looking for a flexible and hard-working team player to join our friendly Patient Services Administration team.
Experience working within a busy office environment is essential.

Practice with EMIS Web software is desirable but not essential as training will be given.

The applicant must be available to work shifts between 8am and 6.30pm Monday to
Friday. 35 hours per week, part time hours from 16 hours upwards will be considered. Adaptability and flexibility is essential for sickness and holiday cover.

We offer 5 weeks annual leave (not including Bank Holidays) and enrolment into the NHS Pension Scheme.

**Main duties of the job**

**Duties and Responsibilities**:

- Answering the telephone and dealing with patient enquiries, booking appointments
- General reception desk duties including registering new patients, greeting and directing patients and visitors, making appointments, taking prescription requests and dealing with general enquiries
- Administration tasks such as scanning clinical letters onto patient records, contacting patients regarding test results, and inputting data to the clinical administration system.
- Processing prescriptions, following Practice protocols
- Upholding strict patient confidentiality at all times
- working within the Team to improve quality outcomes

**About us**

We are a GP Surgery located in the Fountains Health Building, in Chester City
Centre. We are looking for a flexible and hard-working team player to become part of our Patient Services Administration team.

**Job description**

**Job responsibilities**

**Duties and Responsibilities**:

- Answering the telephone and dealing with patient enquiries, booking appointments
- General reception desk duties including registering new patients, greeting and directing patients and visitors, making appointments, taking prescription requests and dealing with general enquiries
- Administration tasks such as scanning clinical letters onto patient records, contacting patients regarding test results, and inputting data to the clinical administration system.
- Processing prescriptions, following Practice protocols
- Upholding strict patient confidentiality at all times

**Person Specification**

**Experience**

**Essential**
- Previous experience in a customer service environment
- Good general ICT knowledge, including programmes such as Microsoft

Office
- Good interpersonal skills
- Ability to work well as both part of a team and independently
- Excellent telephone manner and customer service skills

**Desirable**
- Experience working in a healthcare environment
- Knowledge of EMIS Web computer programme

**Qualifications**

**Essential**
- GCSE grade A to C in English and Maths (or equivalent)

**Desirable**
- Customer service or administrative qualifications

**Job Type**: Permanent

**Salary**: £10.42 per hour

Schedule:

- Day shift

Work Location: In person

Application deadline: 16/06/2023
Expected start date: 03/07/2023



  • Chester, United Kingdom Northgate Village Surgery Full time

    **Patient Services Administrator** **Northgate Village Surgery** **Job summary** We are a friendly GP Surgery in Chester City Centre looking for a flexible and hard-working team player to join our friendly Patient Services Administration team. Experience working within a busy office environment is essential. Practice with EMIS Web software is desirable...


  • Chester, United Kingdom Northgate Village Surgery Full time

    **Patient Services Receptionist/Administrator** **Northgate Village Surgery** **Job summary** We are a GP Surgery in Chester City Centre looking for a flexible and hard-working strong team player to join our friendly Patient Services Administration team. Experience working within a busy office environment is essential. Practice with EMIS Web software is...


  • Chester, United Kingdom Upton Village Surgery Full time

    Upton Village Surgery are looking to recruit a friendly and enthusiastic patient services adviser with excellent organisation and communication skills to join our experienced and friendly team. A summary of this role is to be an initial point of contact for patients and to act as a focal point of communication between patients, doctors, and other medical...


  • Chester, United Kingdom Heath Lane Medical Centre Full time

    **Circa 18hours **_**with flexibility to cover annual leave and absences for other team members**_ **Job summary** We are looking to recruit a friendly, enthusiastic receptionist with good organisation and communication skills to join our team. A summary of this role is to provide a point of contact for patients and act as a focal point of communication...


  • Chester, United Kingdom Heath Lane Medical Centre Full time

    **Job summary** We are looking to recruit friendly, enthusiastic receptionists with good organisation and communication skills to join our team. A summary of this role is to provide a point of contact for patients and act as a focal point of communication between patients, doctors, and other medical and admin staff. **Main duties of the job** Reception...


  • Chester, United Kingdom Countess of Chester Hospital NHS Foundation Trust Full time

    **Working hours**: 37.5 hours per week The post-holder will be part of the Patient Pathway and Validation Team supporting the validation and correction of data quality issues on the Trusts’ waiting lists, as well as ensuring a safe and smooth pathway for patients by monitoring performance against the national waiting time targets. The successful...

  • Patient Advisor

    16 hours ago


    Chester, United Kingdom Optical Express Full time

    **Job Title - Patient Advisor** **Location - Chester** **Hours - Part time, 24 hours per week** **Salary - Competitive, bonus & benefits** Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and...

  • Business Administrator

    16 hours ago


    Chester, United Kingdom Nuffield Health Full time

    HEAD OFFICE Business Administrator Business Administrator Chester Hospital | Administration | Permanent | Full Time Salary up to £21,500 per annum depending on experience 37.5 hours per week Are you a confident and customer/business focused administrator, who’s passionate about great customer service? Then you could be just who we’re looking for....

  • Patient Safety Partner

    15 hours ago


    Chester, United Kingdom CWP Full time

    **Main area** - Patient Safety Partner**Grade** Band 2 **Contract** Honorary: 2 years (monthly commitment up to 2 full days) **Hours** - Flexible working - Other 3.75 hours per week (15 hours per month)**Job ref** 373-CSS0776-B RR **Site** - Redesmere, Countess of Chester Health Park**Town** Chester **Salary** £25 - £50 £25.00 for half day and...

  • Medical Administrator

    1 month ago


    Chester, United Kingdom Park Medical Centre Full time

    Park Medical Centre is a successful, growing GP practice in the thriving community of Hoole, Chester. With a population of 10,200 patients. We are looking for an enthusiastic and diligent individual to join our friendly Operations Team in the role of Medical Administrator. The role will be on a part time basis, although full time equivalent shifts may be...

  • Medical Administrator

    1 month ago


    Chester, United Kingdom Park Medical Centre Full time

    Park Medical Centre is a successful, growing GP practice in the thriving community of Hoole, Chester. With a population of 10,200 patients. We are looking for an enthusiastic and diligent individual to join our friendly Operations Team in the role of Medical Administrator. The role will be on a part time basis, although full time equivalent shifts may be...


  • Chester, United Kingdom Handbridge Medical Centre Full time

    A suitably skilled Receptionist/Administrator is required for this busy GP Practice based in Chester. The role is pivotal to the smooth running of the practice, with duties to include: - Booking appointments using a computerised appointments system - Signposting patients to appropriate services - Receiving and dealing with incoming telephone calls and...


  • Chester, United Kingdom Countess of Chester Hospital NHS Foundation Trust Full time

    **Working Full time**: 37.5 hours per week We are looking for an enthusiastic, motivated individual to work as part of the Audiology admin team in providing an effective administrative, clerical and typing support to the Clinical Audiology department. We are looking for someone who has previous experience of dealing with the public/customer care duties is...


  • Chester, United Kingdom Nuffield Health Full time

    HEAD OFFICE Medical Records Administrator **Medical Records Administrator** Chester Hospital | Medical Records | 12 Month Fixed Term Contract | Full Time Salary - £21,333.00 per annum Our Chester Hospital currently have an internal opportunity for a Medical Records Administrator. Continue your journey with us whilst we’ll support you to be your...


  • Chester, United Kingdom Nuffield Health Full time

    HEAD OFFICE Bank Medical Records Administrator Bank Medical Records Administrator Chester Hospital | Administration | Bank Contract | Part Time | Salary 10.94 per hour Nuffield Health is here to take care of the nation’s wellbeing. But to keep doing the right thing for customers and patients, our colleagues need the right level of support. That’s why...


  • Chester, United Kingdom Broster Buchanan Full time

    Financial Services Administrator - Chester - £30,000 + benefits Our client, a well-established and expanding Chester-based financial services company is looking for an experienced Administrator to join their growing team. This is a global business, with a family feel, which offers flexible working, career progression and a very high level of development...


  • Chester, United Kingdom Nuffield Health Full time

    HEAD OFFICE Medical Records Administrator Medical Records Administrator Chester Hospital | Administration | Permanent |Full Time | Salary £21,333 per annum 37.5 hours per week Are you a confident and customer-focused administrator, who’s passionate about great customer service? Then you could be just who we’re looking for. Join the nation’s...


  • Chester, United Kingdom Nuffield Health Full time

    HEAD OFFICE Bank Ward Administrator Bank Ward Administrator Chester Hospital | Administration | Bank Contract | Part Time Salary £10.04 per hour Are you a confident and customer-focused administrator, who’s passionate about great customer service? Then you could be just who we’re looking for. Join the nation’s largest Healthcare Charity and be...


  • Chester, United Kingdom Page Personnel Finance Full time

    A well known growing organisation based on the outskirts of Chester City Centre is looking to recruit a Financial Services Administrator to join their busy back office function. **Client Details** This chartered IFA Practice provide their clients with robust, jargon free financial planning backed by the highest quality of personal service. They care...

  • Administrator

    1 month ago


    Chester-le-Street, United Kingdom Gardiner Crescent Surgery Full time

    The following are the core responsibilities of the medical administrator. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: a. Deal with patient queries, book appointments either face to face or over the telephone. b. Complete opening and closing procedures in...