Cib Wko Reviewer Quality Control Specialist

3 weeks ago

Bournemouth, United Kingdom JPMorgan Chase Bank, N.A. Full time

he Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the

world's most prominent corporations, governments, wealthy individuals and institutional investors.

Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global

workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The Corporate Investment Bank, Know Your Customer (KYC) team plays a critical role in ensuring that as an organisation, we are compliant with multiple regulations, in order to protect the bank's reputation and financial assets. JP Morgan has developed their Global Operating Model to provide a business wide process for the delivery of KYC across all Lines of Business in every Region. As part of Digital and Platform Services, the Wholesale KYC Operations Reviewer team (WKOR) operates in close partnership with Sales, Operations, Credit, Legal and Compliance to provide efficient and timely on-boarding, renewal and remediation of client relationships to the JP Morgan infrastructure.

**Job Summary**

The professional being sought will be responsible for performing end to end quality reviews of KYC
profiles to ensure compliance with corporate and local regulatory standards for new clients,
incremental new business, periodic reviews and remediation of existing relationships.
The individual must promote excellence; diversity, quality, respect, inclusivity and drive their own self development. The Analyst will report to the Quality Control Team Lead and will be pro-active, with a strong desire to succeed. Effective communication skills are a key part of this role as it requires building and maintain strong working relationships, in a changeable environment.

**Key Responsibilities**:

- Perform end to end quality review of KYC profiles for accuracy, completeness and validity, ensuring that the KYC records adhere to stringent JP Morgan standards for KYC and global regulatory requirements
- Maintain a globally agreed quality pass rate for records sampled by the Quality Assurance Team
- Manage personal workload and priority items, and ensure timely escalation of key risks/issues to management
- Assist with change management for integration of KYC policy, procedures and training material updates for the Onboarding Teams
- Collaborate with management for new starter training plans, process improvements and ongoing knowledge sharing to the Onboarding Teams, driven by root cause error analysis and promoting best practice
- Provide responses on areas identified by Audit and Regulator reviews in line with requirements stipulated by the Controls Team
- Partner with management to ensure KPI's are in line with business requirements, monitor metrics reporting, highlight concerns, propose resolution and track progress
- Develop strong partnerships with key stakeholders, proactively build and maintain relationships across the firm
- Identify and execute process improvements and provide Subject Matter Expert support on key process and technology initiatives
- Support Management with additional tasks such as prioritisation, escalations, workflow management, team oversight, recruitment and group initiatives

**Key Skills**:

- Experience of working in the Financial Industry
- Previous work experience in any of the following areas or similar: KYC/AML/Compliance/Audit/Regulation/Risk & Controls
- Strong verbal and written communication skills with ability to influence others
- Excellent analytical and research skills, detail oriented. Ability to deep-dive and investigate issues to reach a successful resolution to applicable parties
- Strong time management skills, self-directing and capable of dealing with high pressure, time sensitive tasks.
- Quality-focused work ethic with a strong controls mind-set
- Able to demonstrate flexibility and operate in a changeable envi

  • Quality Control Reviewer

    4 weeks ago

    Bournemouth, United Kingdom JPMorgan Chase & Co. Full time

    This opportunity might positively impact your career, especially in terms of familiarity with KYC processes in multicultural organisation. As a Quality Control Reviewer in KYC Operations Team, you will be responsible for performing end to end quality reviews of KYC profiles to ensure compliance with corporate and local regulatory standards for new clients,...

  • Cib - Emea Regional Controls Management - Associate

    4 weeks ago

    Bournemouth, United Kingdom JPMorgan Chase Bank, N.A. Full time

    **Job Description: EMEA Controls - EMEA Governance and Control Manager (Associate) - Bournemouth.** **Firm Overview**: JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business...

  • Quality Control Reviewer

    4 weeks ago

    Bournemouth, United Kingdom JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** This opportunity might positively impact your career, especially in terms of familiarity with KYC processes in multicultural organisation. As a Quality Control Reviewer in KYC Operations Team, you will be responsible for performing end to end quality reviews of KYC profiles to ensure compliance with corporate and local regulatory...

  • Cib Olo: Lrcm

    1 month ago

    Bournemouth, United Kingdom JPMorgan Chase Bank, N.A. Full time

    The Office of Legal Obligation (OLO) program is a firm-wide, global initiative that brings together the expertise of Legal, Lines of Business (LoBs), Control Management, Compliance, Risk and other key control functions, to (i) document JPMC's Obligations arising from material laws, rules and regulatory requirements and (ii) connect the Obligations to...

  • Chief Data Office Control Manager – Associate

    5 days ago

    Bournemouth, United Kingdom JPMorgan Chase & Co. Full time

    As a Chief Data Office Control Manager – Associate within the Corporate Investment Banking Chief Data Office, you will be tasked with managing controls across four key areas; Risk Identification & Assessment, Control Design & Evaluation, Issues & Control Deficiencies, and Control Governance & Reporting.  You will work closely with Corporate Investment...

  • KYC Quality Control Reviewer

    1 month ago

    Bournemouth, United Kingdom JPMorgan Chase & Co. Full time

    Looking for a new chapter in your career? This opportunity will positively impact your career, especially in terms of familiarity with KYC processes in multicultural organisation. As a Quality Control Reviewer in KYC Operations Team, you will be responsible for performing end to end quality reviews of KYC profiles to ensure compliance with corporate and...

  • Control Manager

    2 weeks ago

    Bournemouth, United Kingdom JPMorgan Chase & Co. Full time

    Job Title Control Manager - Anti-Bribery & Corruption Risks Job Description As an Anti-Bribery & Corruption (ABC) Control Manager Vice President, you will be responsible for leading the sustainability of the global CIB ABC governance and controls programme, as well as any widening of the current CIB programme scope to consider other ABC risks associated with...

  • Chief Data Office Control Manager

    3 days ago

    Bournemouth, Dorset, United Kingdom JPMorgan Chase & Co. Full time

    If you are interested in Operational Risk and Control, then you found the right team. As a Chief Data Office Control Manager - Associate within the Corporate Investment Banking Chief Data Office, you will be tasked with managing controls across four key areas; Risk Identification & Assessment, Control Design & Evaluation, Issues & Control Deficiencies, and...

  • Chief Data Office Control Manager

    3 days ago

    Bournemouth, Dorset, United Kingdom JPMorgan Chase & Co. Full time

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Job Description If you are interested in Operational Risk and Control, then you found the right team. As a Chief Data Office Control Manager - Associate within the Corporate Investment Banking Chief Data Office, you will be tasked with managing controls...

  • Cib Merchant Services Account Specialist French

    1 month ago

    Bournemouth, United Kingdom JPMorgan Chase Bank, N.A. Full time

    Chase Merchant Services, a business unit within Corporate and Investment Bank (CIB), is a global leader in payment processing and merchant acquiring, capable of authorizing transactions in over 130 currencies. A Merchant Services Account Specialist is an advocate for our merchants and internal Chase partners. As an Account Specialist, you will provide phone...

  • Cib Merchant Services Account Specialist French

    1 month ago

    Bournemouth, United Kingdom JPMorgan Chase Bank, N.A. Full time

    Chase Merchant Services, a business unit within Corporate and Investment Bank (CIB), is a global leader in payment processing and merchant acquiring, capable of authorizing transactions in over 130 currencies. A Merchant Services Account Specialist is an advocate for our merchants and internal Chase partners. As an Account Specialist, you will provide phone...

  • Cib - Merchant Services - Account Specialist - Full

    4 weeks ago

    Bournemouth, United Kingdom JPMorgan Chase Bank, N.A. Full time

    Chase Merchant Services, a business unit within Corporate and Investment Bank (CIB), is a global leader in payment processing and merchant acquiring, capable of authorizing transactions in over 130 currencies. A Merchant Services Account Specialist is an advocate for our merchants and internal Chase partners. As an Account Specialist, you will provide phone...

  • Technology Incident Regulatory Controls Analyst

    1 week ago

    Bournemouth, United Kingdom JPMorgan Chase & Co. Full time

    The CIB Technology Incident Regulatory Controls associate role is part of a highly skilled, specialist global team empowered to make critical decisions during technology incidents to assess and report against regulatory obligations. The team is at the heart of reducing variability in recovery times and is key in protecting the revenues and client franchise...

  • Cib Merchant Services Account Specialist French

    1 month ago

    Bournemouth, United Kingdom JPMorgan Chase Bank, N.A. Full time

    Chase Merchant Services, a business unit within Corporate and Investment Bank (CIB), is a global leader in payment processing and merchant acquiring, capable of authorizing transactions in over 130 currencies. A Merchant Services Account Specialist is an advocate for our merchants and internal Chase partners. As an Account Specialist, you will provide phone...

  • Cib Merchant Services Account Specialist French

    1 month ago

    Bournemouth, United Kingdom JPMorgan Chase Bank, N.A. Full time

    Chase Merchant Services, a business unit within Corporate and Investment Bank (CIB), is a global leader in payment processing and merchant acquiring, capable of authorizing transactions in over 130 currencies. A Merchant Services Account Specialist is an advocate for our merchants and internal Chase partners. As an Account Specialist, you will provide phone...

  • Wholesale KYC Operations

    1 month ago

    Bournemouth, United Kingdom JPMorgan Chase & Co. Full time

    Are you an ambitious individual looking for new job opportunities? This job is for you!    As a Wholesale KYC Operations (WKO) Client Data Associate within the WKO Client Data Team, you will work within Wholesale KYC Operations to conduct Specialized Due Diligence and advise on the KYC requirements for Politically Exposed Persons and Negative Media. You...

  • Cib Trading Services Senior Associate

    1 month ago

    Bournemouth, United Kingdom JPMorgan Chase Bank, N.A. Full time

    As a Trading Services Associate, you will be responsible for understanding trading structures to accurately capture all transactions, complete reconciliation checks and ensure controls are performed. The Market Portfolio Management (MPM) Middle Office team's main purpose is to centralize and standardize our compression effort as well as to ensure we...

  • Quality and Excellence Specialist

    3 days ago

    Bournemouth, United Kingdom Community Integrated Care Full time

    **What makes Community Integrated Care a great place to work**: **Community Integrated Care is currently seeking an experienced and confident **Quality and Excellence Specialist **to join the Quality team to support the Southern region covering the south coast, **Dorset** and Bournemouth areas **on a Full-time Temporary basis 6-12 months (Maternity Leave...

  • Cib Merchant Services Call Center Team Lead

    1 month ago

    Bournemouth, United Kingdom JPMorgan Chase Bank, N.A. Full time

    Chase Merchant Services, a business unit within Corporate and Investment Bank (CIB), is a global leader in payment processing and merchant acquiring, capable of authorizing transactions in over 130 currencies. A Chase Merchant Service Account Specialist IV - Team Lead is responsible for providing leadership assistance for our call center and/or back-office...

  • Cib - Payment Operations - Test Associate

    4 weeks ago

    Bournemouth, United Kingdom JPMorgan Chase Bank, N.A. Full time

    **Responsibilities** - Responsibility for the provision of accurate testing estimates within daily scrum calls. - Documentation and execution of test scenarios - identify specific scenarios and write test scripts using Business Driven Development for example Gherkin. - Utilisation of test automation tools, to enable the efficient and timely E2E test...