Reservations Agent

3 months ago

London, United Kingdom Zedwell Full time

An exceptional opportunity has arisen for a passionate Reservations Agent be part of the Team at Criterion Hospitality.

**As Reservations Agent, you will**:

- Maximize revenue opportunities in the areas of reservations, by driving sales leads and increasing conversions.
- Manage the daily operations and efficient running of the reservation team and the day
- Book room reservation requests, enter rooming lists, and update accurate information in the system.
- To ensure all administrative procedures are completed accurately and reservations reports are completed on a daily, weekly, and monthly basis.
- Ensure that accurate, up-to-date contract information, rate agreements, data input are in place for all existing and new clients.

**About The company**

We are a passionate and creative company looking to bring innovation into to our real-estate, hotels, and other parts of our business. If your next role involves drive and passion for innovation, in a fast-paced environment, then we would be delighted to hear from you.

We are a passionate and creative company looking to bring innovation into to our real-estate, hotels, and other parts of our business. If your next role involves drive and passion for innovation, in a fast-paced environment, then we would be delighted to hear from you. Four hotels currently in our portfolio, all located in London’s bustling West End, we’re looking for an experienced, vibrant, and energetic Reservation Agent for Zedwell Piccadilly.

**What are we looking for?**
- Minimum 1 years’ experience at a Reservation Agent level.
- Be a team player who is an avid learner, adaptable and has exceptional interpersonal and communication skills.
- Excellent communication skills both verbally and written.
- Strong customer care skills and ability to work under pressure, with excellent attention to detail.
- Technical knowledge of hotel booking systems

**What we offer you**:

- Daily food allowance (non-contractual) for days worked.
- Company pension scheme
- Holidays
- Employee assistance program and counselling sessions (including close family members)
- Discounted stays at other properties
- Refer a friend scheme.

**Join Our Company**

You will be welcome to a workplace where we are motivated by having fun at work You will be rewarded with an environment that encourages innovation, creativity, and outside-the-box thinking There are plenty of opportunities for when you're ready to grow your career with us.

INDHOTEL

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