Customer Service Coordinator
4 weeks ago
**Benefits**:
- £26,000
- 6% Annual bonus
- Healthcare plan
Are you an enthusiastic customer service professional looking for your next role? Look no further. Elevation Recruitment are currently working with a major Engineering business in Chesterfield, to find their next Customer Service Coordinator. This role will be the dedicated point of contact for customers and follow the order process from start to invoice, ensuring on-time delivery.
Key Responsibilities of the Customer Service Coordinator:
- Ensure queries and orders are processed in a timely manner
- Maintain accurate records of customer interactions, transactions and personal data
- Collaborate with production regarding lead times to ensure customer satisfaction
- Raise invoices, delivery notes and purchase orders
- Escalate any issues to management or other relevant departments where necessary
Skills require of the Customer Service Coordinator:
- Excellent communication skills, both verbal and written
- Strong customer service skills
- Ability to multitask and prioritise tasks effectively with high attention to detail
- Ability to work in a fast-paced environment
- Proficient in Microsoft Office and SAP (preferably)
If you think this sounds like the right role for you, please get in touch
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